Cloud Operations Engineer

1 month ago
Full-time
Mid Level
DevOps and Infrastructure
Cato Networks

Cato Networks

Cato Networks is the world's leading single vendor SASE platform that converges SD WAN, security, global backbone, and remote access into a global cloud-native service. Their robust platform optimizes and secures application access for all users and lo...

Diversified Telecommunication Services
251-1K
Founded 2015
$770M raised

Description

  • Implement and improve network monitoring and alerting systems to proactively detect service-impacting issues.
  • Lead escalations of critical network and service incidents across Engineering, Support, Security, and Operations teams.
  • Investigate and resolve complex network issues beyond standard NOC and Support tiers.
  • Contribute technical analysis, impact assessment, mitigation actions, and prevention recommendations to root cause analyses.
  • Collaborate with Engineering on new versions, features, and network capabilities from design feedback through production rollout and post-release monitoring.
  • Participate in change management processes, service-component deployments, release pipelines, and production rollouts.
  • Create runbooks, workflows, and investigation procedures to improve troubleshooting efficiency for lower NOC teams.
  • Identify recurring issues and operational gaps to improve network stability, monitoring, alerting, and automation.

Requirements

  • Minimum of 3 years of experience as a Network Engineer, Production Engineer, T3 Support Engineer, or in a similar role.
  • Strong understanding of network protocols including BGP, OSPF, DNS, and TCP/IP.
  • Proficiency with monitoring tools such as Grafana, Sensu, Zabbix, or similar platforms.
  • Advanced troubleshooting and problem-solving skills for diagnosing and resolving network issues.
  • Ability to lead efforts during service incidents.
  • Experience with scripting languages such as Python and Bash to automate tasks and streamline workflows is an advantage.
  • Networking-related certifications are an advantage.

Interested in this position?

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