System & Network Engineer (Level II)

1 month, 1 week ago
Full-time
Senior
DevOps and Infrastructure
Prime System Solutions

Prime System Solutions

Prime System Solutions delivers tailored IT Solutions and Support to help businesses grow, streamline operations, and scale with confidence across industries.

Internet Software & Services

Description

  • Administer and maintain client network infrastructure, including routers, switches, firewalls, and wireless technologies.
  • Manage on-premises and cloud server environments using Windows Server and virtualization platforms such as VMware and Hyper-V.
  • Support Microsoft 365, Active Directory, and Azure environments, including user administration and group policy management.
  • Implement and maintain firewall and VPN solutions to secure remote access and protect client data.
  • Monitor and manage security controls, including intrusion detection/prevention systems, antivirus tools, vulnerability scans, and patching.
  • Perform Level 1 and Level 2 support for system, network, and application issues using remote management tools.
  • Troubleshoot issues across diverse client environments, from desktop problems to complex network incidents.
  • Administer VMware environments and support cloud-based infrastructure in Azure.
  • Collaborate with internal and external teams to deliver IT solutions and maintain accurate ticketing and documentation records.
  • Proactively monitor system performance and provide reports on uptime, performance, and security incidents.

Requirements

  • 5+ years of experience as a System and Network Administrator.
  • 5+ years of experience in a helpdesk or technical support role.
  • Experience installing, configuring, maintaining, and troubleshooting network and data center technologies.
  • Hands-on experience with Microsoft 365, Active Directory, Azure, and firewall technologies.
  • Deep understanding of virtualization platforms such as VMware.
  • Experience with remote access tools, monitoring platforms, and ticketing systems.
  • Certification in a relevant area such as Microsoft, Cisco, or VMware.
  • Preferred certifications include MCSA, CCNA, or VCP.

Interested in this position?

Apply directly on the company website

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