Senior Solutions Consultant

3 hours, 16 minutes ago
Full-time
Senior
Customer and Technical Support
Caseware

Caseware

CaseWare International Inc. provides cutting-edge software solutions for accounting firms, corporations, and governments, enabling users worldwide to work smarter and transform insights into impact.

Internet Software & Services
251-1K
Founded 1988

Description

  • Partner with Account Managers and Solutions Consultants to support complex customer evaluations and implementation planning.
  • Lead technical evaluations, presentations, pilots, and proof-of-concept activities.
  • Assess customer technology ecosystems and business needs, defining configuration, customization, and implementation requirements.
  • Advise customers on architecture, authoring, custom development, and AI-powered capabilities using tools such as JSON, GitHub, and Claude Code.
  • Coordinate evaluation timelines, tasks, tools, processes, and resources.
  • Translate customer feedback into actionable insights for Product teams and communicate roadmap alignment to prospects.
  • Develop migration strategies from existing accounting and audit tools in collaboration with Professional Services teams and partners.
  • Attend conferences, events, and onsite workshops; maintain customer relationships and monitor industry trends.
  • Design and implement processes and systems that support consistent, scalable service delivery.

Requirements

  • At least 4 years of experience designing, developing, or implementing software solutions for the accounting industry, or at least 4 years performing external audit, review, or compilation engagements.
  • Understanding of, or strong interest in, AI-powered software development and applying AI to accounting workflows.
  • Strong analytical, problem-solving, organizational, communication, presentation, and stakeholder interpretation skills.
  • Experience managing multiple deliverables and tasks in a fast-paced, self-directed environment.
  • Willingness to work Eastern Time Zone hours and support meetings across North American time zones.
  • Willingness to travel up to 10% for customer needs, conferences, events, or workshops.
  • Preferred: Cloud software development expertise, including JavaScript, JSON, Git-based version control, and AI tools such as Claude Code.
  • Preferred: Experience authoring in Caseware or using Caseware for financial statements or engagements.
  • Preferred: CPA, Chartered Accountant, or equivalent with 3+ years of audit or accounting experience.
  • Preferred: Bachelor’s degree in accounting, finance, AI, or a related field; experience with project, product, or program management, CRM software, Microsoft Office, and process improvement.

Benefits

  • Remote work and flexible work options.
  • Generous time-off policies and emphasis on work-life balance.
  • Competitive salary and comprehensive benefits.
  • Performance bonuses, recognition programs, and career growth opportunities.
  • Collaborative, inclusive, and supportive team culture.
  • Opportunities to work on international projects with a global team.

Interested in this position?

Apply directly on the company website

Apply Now

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