Caseware

Caseware

CaseWare International Inc. provides cutting-edge software solutions for accounting firms, corporations, and governments, enabling users worldwide to work smarter and transform insights into impact.

Internet Software & Services
251-1K
Founded 1988

Description

  • Design and run experiments to measure and improve LLM application and agent quality.
  • Own evaluation methodology, including benchmarks, regression suites, scoring methods, thresholds, and release gates.
  • Partner with platform engineering to automate evaluations, monitor drift and regressions, and compare offline and online performance.
  • Build AI capabilities for Caseware’s end-to-end agent builder.
  • Develop synthetic data generation and evaluation-builder tools for creating, evaluating, and deploying agents.
  • Translate audit procedures into task-and-verifier structures based on common LLM failure modes.
  • Develop agentic memory systems, including statistical methods and criteria for promoting and demoting remembered experiences.
  • Ensure memory systems uphold customer and client legal and contractual obligations with Security, Legal, and domain experts.
  • Advance self-learning systems and translate GenAI research into maintainable production capabilities.
  • Influence technical direction through RFCs and design reviews while mentoring scientists and engineers.

Requirements

  • 6+ years of professional experience for senior level or 8+ years for staff level in applied science, machine learning, research, or data-intensive engineering; staff candidates need demonstrated cross-team impact.
  • 2+ years of experience working on production GenAI or LLM-based systems, applications, agents, tooling, or evaluation.
  • Experience designing evaluation frameworks for ML or LLM systems, including metrics, benchmarks, scoring, and rigorous experiments.
  • Strong experimentation mindset and ability to draw defensible conclusions from noisy real-world data.
  • Ability to build and operate production tooling and services, ideally on AWS.
  • Strong understanding of GenAI tradeoffs involving quality, latency, cost, reliability, and safety.
  • Strong foundation in probability and statistics, including experimental design, significance testing, and uncertainty reasoning.
  • Strong English communication and collaboration skills; comfortable working with ambiguity and changing requirements.
  • Preferred: PhD or MS in computer science, statistics, machine learning, or a related quantitative field, or equivalent industry experience.
  • Preferred: experience with classical ML, model training, MLOps, AI governance or safety, distributed SaaS platforms, Infrastructure as Code, regulated domains, or financial audit workflows; familiarity with TypeScript, NestJS, Python, AWS, LangFuse, LangSmith, LangChain, or LangGraph is useful.

Benefits

  • Indefinite-term contract with statutory benefits.
  • Prepaid medical coverage, life insurance, and funeral assistance.
  • Internet allowance and home-office stipend.
  • Competitive compensation above the market average.
  • Fully remote work environment with work-life balance support.
  • Five personal time-off days annually, employer-paid sick-leave top-up, and additional recognition leave.
  • Vacation increases beginning after five years of service.
  • Training budget, mentorship, recognition programs, performance bonuses, and career-growth opportunities.
  • AI-first, collaborative, inclusive environment with international projects.

Interested in this position?

Apply directly on the company website

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