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Cell Therapy Account Manager - Great Lakes

2 weeks, 3 days ago
United States
Full-time
Lead
Account Manager
Sales and Business Development
Salesforce
Apply Now
CareDx

CareDx

CareDx is a pioneering transplant company offering genomics-based solutions for personalized care throughout the transplant journey, including innovative products like AlloSure® and AlloMap®.

Pharmaceuticals
251-1K
View All Jobs 21

Description

  • Develop account-specific strategies based on customer needs, clinical workflows, and organizational objectives.
  • Educate physicians, advanced practice providers, transplant coordinators, laboratory leaders, and other stakeholders on AlloHeme and related solutions.
  • Lead account onboarding and implementation, including ordering, reporting, sample logistics, and operational workflows.
  • Navigate institutional review and approval processes to support testing adoption.
  • Execute strategic account plans to increase utilization, market penetration, and territory performance.
  • Support Laboratory Service Agreements and other customer contracting activities.
  • Build relationships with clinical, laboratory, operational, and administrative stakeholders to drive satisfaction and retention.
  • Manage the sales pipeline, forecast opportunities, track implementation milestones, and monitor utilization trends.
  • Collaborate with Clinical Liaison, Medical Affairs, Marketing, Customer Experience, Market Access, Sales Operations, and Operations teams.

Requirements

  • Bachelor’s degree required; advanced degree preferred.
  • At least 10 years of healthcare sales or strategic account management experience.
  • Demonstrated ability to sell clinically within the hematology-oncology market.
  • Experience with blood and marrow transplant, cell therapy, or CAR-T programs preferred.
  • Proven success selling to academic medical centers, cancer centers, hospitals, and complex healthcare systems.
  • Experience navigating multi-stakeholder decisions involving clinicians, laboratory leaders, administrators, procurement, and operations.
  • Experience establishing and implementing clinical, laboratory, operational, or workflow protocols in healthcare organizations.
  • Healthcare contracting experience required; Laboratory Service Agreement experience preferred.
  • Strong strategic account management, territory planning, communication, presentation, and interpersonal skills.
  • Willingness to travel 50–75% or more and manage a large geographic territory.
  • Proficiency with Microsoft Office, Salesforce.com, and analytical tools.
  • Ability to collaborate cross-functionally and demonstrate strategic thinking, customer focus, persistence, adaptability, ownership, and accountability.

Benefits

  • Remote U.S.-only role.
  • Base salary range of $250,000–$260,000 plus incentive compensation; may include discretionary bonuses and restricted stock units.
  • Health and welfare benefits, including gym reimbursement.
  • 401(k) savings plan match.
  • Employee Stock Purchase Plan.
  • Pre-tax commuter benefits.
  • Up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy.

Interested in this position?

Apply directly on the company website

Apply Now

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