Solutions Architect, ICM

11 hours, 6 minutes ago
Full-time
Lead
Software Development
CaptivateIQ

CaptivateIQ

CaptivateIQ is the agile commission solution that simplifies sales expenses and drives business growth with automated data management and real-time earnings visibility.

Internet Software & Services
251-1K
Founded 2017
$165M raised

Description

  • Lead end-to-end delivery for complex enterprise implementations from discovery through launch.
  • Architect scalable, high-performance compensation models with strong data hygiene and long-term maintainability.
  • Translate complex plan designs into structured, repeatable system configurations and patterns.
  • Act as the senior technical escalation point for internal teams and partners.
  • Diagnose issues quickly, drive root-cause resolution, and strengthen reusable modeling patterns.
  • Set quality standards by contributing templates, QA checklists, and model best practices.
  • Serve as the technical SME for Finance, Sales Ops, RevOps, and cross-functional customer teams.
  • Guide customers through trade-offs, edge cases, and best practices in compensation architecture.
  • Partner with Product and Engineering to surface patterns, influence roadmap priorities, and resolve platform gaps.
  • Collaborate with Sales, CS, and Support to ensure smooth handoffs and consistent customer outcomes.
  • Shape modeling frameworks, reusable components, and implementation standards across Professional Services.
  • Mentor consultants informally to raise technical and consultative excellence across the team.

Requirements

  • 6+ years of total work experience, including 4+ years designing and modeling complex incentive compensation plans in an ICM/SPM platform.
  • Expert-level Excel modeling for large, complex datasets.
  • Strong intuition for data structures, calculations, and model hygiene.
  • Proven experience leading SaaS implementations in a Professional Services, Solutions Architecture, or Technical Consulting role.
  • Demonstrated success navigating complex, multi-stakeholder environments and advising customers through technical and business tradeoffs.
  • Deep understanding of implementation best practices, solution architecture, and the full project lifecycle.
  • Highly analytical, detail-oriented, curious, and customer-obsessed.
  • Ability to thrive in fast-paced, ambiguous environments and manage deadlines with discipline.
  • Openness to AI-driven tooling and automation to improve modeling efficiency or data workflows.
  • Experience with CaptivateIQ or other ICM/SPM platforms such as SAP Commissions, Xactly Incent, Varicent, or Anaplan (preferred).
  • Familiarity with CRM/ERP/subscription systems such as Salesforce, NetSuite, or Zuora (preferred).
  • Exposure to SQL or Python for structuring, organizing, and validating data (preferred; no heavy coding required).
  • Background in financial operations, FP&A, accounting, system implementation, solutions architecture/engineering, or technology consulting (preferred).

Interested in this position?

Apply directly on the company website

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