Solutions Architect, ICM

13 hours, 24 minutes ago
Full-time
Lead
Software Development
CaptivateIQ

CaptivateIQ

CaptivateIQ is the agile commission solution that simplifies sales expenses and drives business growth with automated data management and real-time earnings visibility.

Internet Software & Services
201-500
Founded 2017
$165M raised

Description

  • Lead discovery through launch for complex enterprise implementations.
  • Architect scalable, high-performance compensation models with strong data hygiene and long-term maintainability.
  • Translate complex compensation plans into repeatable system configurations and modeling patterns.
  • Serve as the senior technical escalation point for internal teams and partners.
  • Diagnose issues, drive root-cause resolution, and improve reusable modeling patterns.
  • Set modeling quality standards through templates, QA checklists, and best practices.
  • Advise customer Finance, Sales Ops, RevOps, and cross-functional stakeholders on architecture trade-offs and edge cases.
  • Partner with Product and Engineering to identify implementation patterns, influence roadmap priorities, and address platform gaps.
  • Collaborate with Sales, Customer Success, and Support to ensure smooth handoffs and consistent customer outcomes.
  • Develop implementation frameworks and mentor consultants to strengthen technical and consultative delivery standards.

Requirements

  • 6+ years of total work experience, including 4+ years designing and modeling complex incentive compensation plans in an ICM/SPM platform.
  • Expert-level Excel modeling experience with large, complex datasets.
  • Experience leading SaaS implementations in Professional Services, Solutions Architecture, or Technical Consulting.
  • Deep understanding of implementation best practices, solution architecture, and the full project lifecycle.
  • Proven ability to advise customers in complex, multi-stakeholder environments and navigate technical and business trade-offs.
  • Strong analytical, detail-oriented, and customer-focused approach in fast-paced, ambiguous environments.
  • Openness to AI-driven tooling and automation for modeling and data workflows.
  • Experience with CaptivateIQ or ICM/SPM platforms such as SAP Commissions, Xactly Incent, Varicent, or Anaplan (preferred).
  • Familiarity with Salesforce, NetSuite, Zuora, or other CRM, ERP, or subscription systems (preferred).
  • Exposure to SQL or Python for data structuring and validation, or a background in financial operations, FP&A, accounting, systems implementation, solutions architecture, or technology consulting (preferred).

Interested in this position?

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