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Solutions Architect, ICM

1 month, 4 weeks ago
United States
Full-time
Lead
Solutions Architect
Software Development
NetSuite Python Salesforce SQL
Apply Now
CaptivateIQ

CaptivateIQ

CaptivateIQ is the agile commission solution that simplifies sales expenses and drives business growth with automated data management and real-time earnings visibility.

Internet Software & Services
251-1K
Founded 2017
$165M raised
View All Jobs 20

Description

  • Lead end-to-end delivery for complex enterprise implementations from discovery through launch.
  • Architect scalable, high-performance compensation models with strong data hygiene and long-term maintainability.
  • Translate complex plan designs into structured, repeatable system configurations and patterns.
  • Act as the senior technical escalation point for internal teams and partners.
  • Diagnose issues quickly, drive root-cause resolution, and strengthen reusable modeling patterns.
  • Set quality standards by contributing templates, QA checklists, and model best practices.
  • Serve as the technical SME for Finance, Sales Ops, RevOps, and cross-functional customer teams.
  • Guide customers through trade-offs, edge cases, and best practices in compensation architecture.
  • Partner with Product and Engineering to surface patterns, influence roadmap priorities, and resolve platform gaps.
  • Collaborate with Sales, CS, and Support to ensure smooth handoffs and consistent customer outcomes.
  • Shape modeling frameworks, reusable components, and implementation standards across Professional Services.
  • Mentor consultants informally to raise technical and consultative excellence across the team.

Requirements

  • 6+ years of total work experience, including 4+ years designing and modeling complex incentive compensation plans in an ICM/SPM platform.
  • Expert-level Excel modeling for large, complex datasets.
  • Strong intuition for data structures, calculations, and model hygiene.
  • Proven experience leading SaaS implementations in a Professional Services, Solutions Architecture, or Technical Consulting role.
  • Demonstrated success navigating complex, multi-stakeholder environments and advising customers through technical and business tradeoffs.
  • Deep understanding of implementation best practices, solution architecture, and the full project lifecycle.
  • Highly analytical, detail-oriented, curious, and customer-obsessed.
  • Ability to thrive in fast-paced, ambiguous environments and manage deadlines with discipline.
  • Openness to AI-driven tooling and automation to improve modeling efficiency or data workflows.
  • Experience with CaptivateIQ or other ICM/SPM platforms such as SAP Commissions, Xactly Incent, Varicent, or Anaplan (preferred).
  • Familiarity with CRM/ERP/subscription systems such as Salesforce, NetSuite, or Zuora (preferred).
  • Exposure to SQL or Python for structuring, organizing, and validating data (preferred; no heavy coding required).
  • Background in financial operations, FP&A, accounting, system implementation, solutions architecture/engineering, or technology consulting (preferred).

Interested in this position?

Apply directly on the company website

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