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Contract Technical Business Analyst

1 month ago
United States
Contract
Senior
Technical Project Manager
Software Development
Confluence JIRA Salesforce
Apply Now
CALSTART

CALSTART

CALSTART accelerates growth of the clean transportation technology industry by bringing together over 210 members, from startups to Fortune 100 firms, to innovate, create jobs, and reduce pollution. As a national nonprofit consortium with offices acros...

Professional Services
51-250
Founded 1992
View All Jobs 11

Description

  • Lead structured discovery sessions with program and operations stakeholders to uncover goals, constraints, edge cases, and decision logic.
  • Translate policy and operational needs into build-ready artifacts, including epics, features, user stories, acceptance criteria, process maps, workflow diagrams, decision trees, data requirements, and integration requirements.
  • Facilitate requirement reviews and alignment sessions to ensure shared understanding and documented decisions.
  • Act as a gatekeeper for incoming work requests and help shape intake, scope boundaries, and prioritization with project and program managers.
  • Collaborate with Salesforce admins, developers, and vendors to validate feasibility, identify dependencies, and reduce churn from unclear requirements.
  • Maintain traceability from intake through requirements, build, and test.
  • Support QA and UAT by defining test scenarios, helping create test cases, and ensuring acceptance criteria are testable.
  • Triage requirement-related defects and change requests, clarifying intent and updating documentation as needed.
  • Maintain high-quality documentation in Confluence or a similar tool and reinforce SDLC standards across initiatives.

Requirements

  • 7+ years of experience as a Business Analyst or Senior Business Analyst supporting software delivery in an SDLC environment.
  • Demonstrated ability to interview stakeholders and translate ambiguous requests into clear, testable requirements.
  • Strong experience writing user stories, acceptance criteria, and functional requirements that reduce rework.
  • Strong process mapping skills, including current-state and future-state process modeling.
  • Experience with the Salesforce ecosystem, including Sales Cloud, Service Cloud, and/or Experience Cloud.
  • Understanding of Salesforce objects, data concepts, and automation constraints.
  • Experience collaborating with Salesforce admins, developers, and/or external vendors.
  • Proficiency with Jira or a similar tool and strong documentation practices in Confluence or a similar tool.
  • Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field, or equivalent education and professional experience.
  • Preferred: experience supporting UAT and test planning, including converting requirements into test scenarios and cases.
  • Preferred: experience in rules-driven environments such as eligibility, incentives, or compliance-like programs with edge cases and auditability.
  • Preferred: BA certifications such as CBAP or PMI-PBA.

Benefits

  • Contract rate of $40–$50 per hour; posting also states $50 per hour as the contract rate.
  • 40-hour work week.
  • Remote, US-based contract role.
  • Opportunity to extend the contract.
  • Possibility to convert to full-time if business needs arise.
  • Eligible full-time employees receive 100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.
  • Retirement plan with generous company contributions, plus FSA for health and dependent care.
  • Full-time employees receive 3 weeks of vacation in the first year, 11 paid company holidays, paid sick time, and paid family leave.

Interested in this position?

Apply directly on the company website

Apply Now

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