Technical Operations Solutions Consultant

3 weeks, 2 days ago
Full-time
Mid Level
Customer and Technical Support
C5MI

C5MI

C5MI is a business transformation firm specialized in the processes and technology that power world class manufacturing and supply chain operations. They provide best in class services to government agencies and offer IT services and consulting in area...

Internet Software & Services
11-50
Founded 2016

Description

  • Lead moderately complex warehouse process assessments and convert findings into improvement recommendations and implementation steps.
  • Collaborate with supply chain staff and floor leaders to understand operational challenges and requirements.
  • Facilitate operator and floor-leader workshops and translate outcomes into actionable SOP updates.
  • Develop end-to-end current-state and future-state process maps and identify root causes of bottlenecks and errors.
  • Create SOPs and supporting job aids and partner with training teams to support adoption.
  • Track performance metrics and support audits to ensure SOP compliance and continuous improvement.
  • Provide informal coaching and QA review of junior consultants’ process documentation and SOP drafts.
  • Propose and participate in continuous improvement initiatives for supply chain operations.
  • Travel to client sites up to 50% annually to evaluate operations and review practices in person.
  • Adhere to quality assurance, information security, and other certified process requirements.

Requirements

  • Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, Information Systems, or a related field with 3-5 years of relevant experience, or no degree with 5-7 years of relevant experience.
  • Experience owning deliverables and solving moderately complex problems.
  • Demonstrated experience creating and updating SOPs and supporting implementation in warehouse settings.
  • Working proficiency in SAP WM/EWM, with configuration familiarity or functional understanding sufficient to map processes accurately.
  • Experience or exposure to Lean, Six Sigma, or other process improvement methodologies.
  • Ability to obtain and maintain a government security clearance, which requires U.S. citizenship.
  • Strong facilitation skills and the ability to translate operational and technical concepts into clear SOP language.
  • Sound judgment with the ability to anticipate issues and propose practical solutions.
  • Lean/Six Sigma certification, such as Green Belt, preferred.
  • Prior experience with government customers, such as DLA or DoW, preferred.

Benefits

  • Expected annual salary range of $XXX,XXX to $XXX,XXX.
  • Medical, dental, vision, life, and long-term disability coverage.
  • 401(k) plan.
  • Bonus opportunities.
  • Paid holidays.
  • Paid time off.
  • Application support for accommodations as needed.

Interested in this position?

Apply directly on the company website

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