Technical Delivery Manager (Technical Engagement Manager)

12 hours, 7 minutes ago
Full-time
Junior
Project and Program Management
Bugcrowd

Bugcrowd

Bugcrowd provides a crowdsourced cybersecurity platform that connects organizations with elite security researchers to enhance security measures through managed bug bounty programs, penetration testing, and vulnerability disclosure initiatives.

Internet Software & Services
1K-5K
Founded 2012
$79M raised

Description

  • Lead end-to-end technical onboarding and configuration for Bug Bounty, Vulnerability Disclosure, and Pentest programs.
  • Drive ongoing technical program execution through kickoffs, walkthroughs, and regular program reviews with customers and internal stakeholders.
  • Serve as the technical point of contact during program launches and ensure smooth transitions and early success.
  • Provide guidance on vulnerability triage, communication workflows, and integration best practices.
  • Support ongoing pentest and bounty projects with clear communication and practical delivery support to meet timelines.
  • Collaborate with Customer Experience Managers and sales teams to align technical delivery with customer expectations.
  • Develop and improve onboarding playbooks, technical documentation, and enablement materials.
  • Contribute to cross-functional problem solving and proactively identify issues before they impact delivery.
  • Support continuous improvement of delivery processes to improve consistency, quality, and scalability.
  • Manage stakeholder expectations, program timelines, and dependencies throughout the project lifecycle.

Requirements

  • 2+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services.
  • Knowledge of pentest, bug-bounty, and red-team methodologies.
  • Strong problem-solving skills and ability to manage multiple projects simultaneously.
  • Excellent written and verbal communication with a customer-facing mindset.
  • Ability to work collaboratively in a cross-functional environment.
  • Experience creating documentation and policies such as blogs or collateral, preferred.
  • Familiarity with at least one scripting language such as Python, Ruby, or Bash, preferred.
  • Ability to complete the physical requirements of the job with or without reasonable accommodation.
  • Ability to remain in a stationary position 50% of the time and carry or move a laptop as needed.
  • Must be able to work remotely from home 100% of the time.

Benefits

  • Base salary range of $71,040 to $88,800.
  • Eligibility for a discretionary bonus program or commission plan, subject to program rules and performance.
  • 100% remote, work-from-home arrangement.
  • Inclusive workplace culture that values diverse backgrounds and perspectives.
  • Reasonable accommodations provided for qualified individuals with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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