Solutions Consultant

3 hours, 31 minutes ago
Full-time
Senior
Customer and Technical Support
Brandwatch

Brandwatch

Brandwatch is the world’s leading provider of social media monitoring and analysis solutions, offering real-time coverage and reliable data to help global brands and agencies monitor online conversations, gain business insights, conduct market research...

Professional Services
1K-5K
Founded 2005
$83M raised

Description

  • Conduct deep discovery to uncover client needs and objectives for tailored platform builds.
  • Deliver product demonstrations that clearly communicate Cision’s technology value to prospective clients and customers.
  • Provide technical support during pre-sales and post-sales to address client questions and concerns.
  • Design and implement customized solutions that leverage Cision’s technology to meet client goals.
  • Collaborate with Sales, Product, Marketing, and Customer Success to ensure seamless solution integration and implementation.
  • Build and maintain strong relationships with key stakeholders to support new business opportunities.
  • Stay current on industry trends and developments to recommend relevant and effective solutions.
  • Work closely with clients and internal teams to translate complex technical concepts for less technical audiences.

Requirements

  • Bachelor’s degree.
  • 6-8 years of experience in a SaaS software role may be considered in lieu of a degree.
  • 2-3 years of Solution Consulting experience.
  • Strong discovery and presentation skills.
  • Knowledge of API concepts or technical language.
  • Understanding of marketing technology (Martech) and digital marketing technologies and workflows.
  • Coding skills preferred.
  • Ability to travel up to 15%.

Benefits

  • Cision offers an inclusive environment that supports employees being their authentic selves.
  • The company is committed to diversity, equity, and inclusion.
  • Reasonable accommodations are available for qualified individuals with disabilities during the application and interview process.
  • Equal opportunity employment consideration without regard to protected characteristics.

Interested in this position?

Apply directly on the company website

Apply Now

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