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Snr Account Manager

2 hours, 16 minutes ago
Colombia
Full-time
Senior
Account Manager
Project and Program Management
Prototyping
Apply Now

Brandtech+

A global collective focused on creative production and content services, specializing in film, CGI, motion design, digital, and print.

Marketing services
501-1000
View All Jobs 32

Description

  • Lead account-managed projects and ensure smooth day-to-day account delivery.
  • Maintain a positive client experience through clear communication and proactive problem-solving.
  • Escalate service issues, delivery risks, and negative client experiences to senior stakeholders when needed.
  • Own brand guardianship and ensure work aligns with client and brand standards.
  • Work with project teams to define briefs, budgets, scopes, timing plans, and purchase order requirements before work begins.
  • Manage scope and prevent scope creep in partnership with project managers and producers.
  • Monitor workflow and delivery timelines, escalating potential issues to the Account Director, Project Manager, or Creative Director.
  • Identify upcoming work and coordinate with design and studio teams to support forecasting and resourcing.
  • Identify new business opportunities and support upsell and pipeline development with the Account Director.
  • Share knowledge, support team learning, and help inspire high-quality output across the studio.

Requirements

  • 7+ years of relevant experience.
  • Proficiency in English is required.
  • Experience leading digital content and social campaigns within a creative agency is an advantage.
  • Strong client engagement skills with the ability to organize, influence, and build effective working relationships.
  • Ability to manage workflow, prioritize workloads, and maximize productivity.
  • Knowledge of account management and invoicing.
  • Ability to generate ideas and contribute creatively to studio output.
  • Experience driving multiple complex projects forward.
  • Ability to handle account management with attention to detail and profitability awareness.

Benefits

  • Remote role based in Colombia.
  • Opportunity to work with a global business and international client base.
  • Work within a company using cutting-edge AI technology to improve creative delivery and efficiency.
  • Inclusive, equal opportunity employer committed to a respectful working environment.
  • Mission-driven culture with sustainability embedded across the organization.
  • Opportunity to collaborate on innovative, high-impact creative work.

Interested in this position?

Apply directly on the company website

Apply Now

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