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Sr. Product Manager

3 months, 1 week ago
United States, Canada
Full-time
Senior
Product Manager
Product Management
CRM
Apply Now
Bloomerang

Bloomerang

Bloomerang provides nonprofit organizations with integrated software solutions for fundraising, donor and volunteer management, enabling them to enhance donor relationships, increase retention, and effectively mobilize volunteers to support their missi...

Specialized Consumer Services
251-1K
Founded 2012
View All Jobs 10

Description

  • Develop a deep understanding of a nonprofit persona’s goals, workflows, challenges, and success measures and turn those insights into product strategy and measurable outcomes.
  • Build direct and ongoing relationships with customers through frequent conversations, observation, and behavior analysis.
  • Identify the real problems worth solving, frame opportunities clearly, surface tradeoffs, and make investment recommendations.
  • Create prototypes, experiments, workflows, mockups, demos, and lightweight solutions to move quickly from hypothesis to evidence.
  • Partner with Engineering, Design, Data, Product Marketing, Customer Success, Sales, and Support to bring solutions to market.
  • Define success metrics before launch, measure results after shipping, and continuously improve product outcomes.
  • Use modern AI tools to accelerate research, discovery, prototyping, communication, and delivery.
  • Help shape AI-enabled features, intelligent workflows, automation experiences, and agentic capabilities that create customer value.
  • Communicate clearly, influence cross-functional teams without authority, and keep teams focused on the highest-priority work.
  • Maintain a high quality bar for useful, intuitive, elegant, and effective product experiences.

Requirements

  • 7+ years of product management experience, preferably in SaaS or technology products.
  • Demonstrated success owning product outcomes and business impact, not just delivering features.
  • Strong product judgment and the ability to make decisions with incomplete information and high ambiguity.
  • A builder mentality with experience creating prototypes, experiments, workflows, demos, tools, or other tangible tests of ideas.
  • Deep customer curiosity and a track record of developing strong customer intuition through direct engagement.
  • Strong product taste and a clear point of view on what makes a product experience valuable and delightful.
  • Demonstrated ability to use modern AI tools to prototype ideas, test hypotheses, automate workflows, and accelerate discovery and delivery.
  • Familiarity with AI-enabled products, agentic experiences, intelligent workflows, automation, and emerging AI interaction patterns.
  • Ability to participate in the discovery, prototyping, evaluation, and delivery of AI-powered capabilities.
  • Strong partnership skills with Engineering and Design, including enough technical fluency to discuss tradeoffs, constraints, and opportunities.
  • Strong data literacy, including experience using analytics, experiments, and product metrics to guide decisions.
  • Excellent communication and influence skills across technical, business, and customer-facing teams.
  • A bias for action, ownership, learning, and continuous improvement.
  • Experience in nonprofit technology, fundraising, CRM, volunteer management, or adjacent industries is preferred.
  • Experience working with specific user personas or vertical customer segments is preferred.
  • Experience in high-growth, startup, or highly ambiguous environments is preferred.
  • Experience with APIs, integrations, platform products, or data-driven products is preferred.
  • Experience creating side projects, internal tools, automations, or other self-directed products outside core job responsibilities is preferred.

Benefits

  • Competitive salary range of $122,600 to $204,300, with potential eligibility for a discretionary bonus.
  • Generous health, vision, and dental insurance options.
  • Access to HealthiestYou, offering 24/7 confidential doctor access.
  • Competitive PTO package including 20 PTO days, 3 flex days, 4 optional volunteer days, and 12 paid holidays.
  • Paid parental leave.
  • 401(k) match to support retirement savings.
  • Fully remote, permanent full-time role within the U.S. and select Canadian provinces, with Indianapolis headquarters access for local employees.
  • Equipment shipped to your door to support remote work.

Interested in this position?

Apply directly on the company website

Apply Now

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