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Senior Site Reliability Engineer

6 months, 1 week ago
United States
Full-time
Senior
Site Reliability Engineer (SRE)
DevOps and Infrastructure
AWS CI/CD Datadog DynamoDB Envoy gRPC HTTP Java JSON Kotlin Kubernetes MySQL Terraform
Apply Now
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009
View All Jobs 36

Description

  • Build and extend platforms to improve system reliability.
  • Work on company-wide reliability goals across multiple business groups and platforms.
  • Standardize reliability tools across multiple organizations and systems.
  • Triage, coordinate, and lead stabilization of sev 0–1 incidents.
  • Serve as primary on-call for Tier 0 services and manage structured escalation during incidents.
  • Lead incident command, coordinate mitigation, and drive escalation during high-severity events.
  • Drive platform-wide reliability improvements, shared operational tooling, and deploy-safety patterns.
  • Use AI-driven systems to improve signal detection, reduce noise, and accelerate root cause analysis.
  • Design and implement safe deployment patterns, including progressive delivery, automated rollback, and guardrails.
  • Support observability, alerting, and operational workflows to reduce toil and improve response times.

Requirements

  • 5+ years of software development experience.
  • Experience running production on-call for high-availability systems.
  • Strong incident management skills, including structured triage, mitigation under pressure, and blameless postmortems.
  • Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation.
  • Monitoring and observability expertise, including building and tuning alerts for uptime, error rates, latency regression, and resource exhaustion.
  • Familiarity with AI-driven tooling for observability, incident analysis, or automation.
  • A mindset that naturally uses AI to accelerate problem-solving and reduce operational toil.
  • Ability to create and maintain evidence-based maturity assessments using trailing 90-day data windows.
  • Comfort with vendor and dependency management, including maintaining validated escalation contacts reachable within 5 minutes.
  • Demonstrated technical initiative and leadership on previous backend or platform-focused projects.

Benefits

  • Healthcare coverage, including medical, vision, and dental insurance.
  • Health Savings Account and Flexible Spending Account options.
  • Retirement plans with company match.
  • Employee Stock Purchase Program.
  • Wellness programs, including mental health access, 1:1 financial planners, and a monthly wellness allowance.
  • Paid parental and caregiving leave.
  • Paid time off, including 12 paid holidays, plus paid sick leave or Flexible Time Off depending on employee type.
  • Learning and Development resources.
  • Paid life insurance, AD&D, and disability benefits.
  • Eligibility to participate in Block's equity plan and possible sign-on bonus.
  • Remote work and flexible time off offerings.

Interested in this position?

Apply directly on the company website

Apply Now

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