Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009

Description

  • Build and extend platforms that improve system reliability.
  • Work on reliability goals that apply across the entire company.
  • Standardize reliability tools across multiple platforms and organizations.
  • Triage, coordinate, and lead stabilization efforts for sev 0–1 incidents.
  • Serve as primary on-call support for Tier 0 services and maintain structured escalation paths.
  • Lead incident command, coordinate mitigation, and drive escalation during high-severity events.
  • Improve observability, incident detection, and operational workflows using AI-driven tooling and automation.
  • Design and implement safe deployment patterns, including progressive delivery, automated rollback, and guardrails.
  • Drive platform-wide reliability improvements, shared operational tooling, and deploy-safety patterns.

Requirements

  • 5+ years of software development experience.
  • Experience running production on-call for high-availability systems.
  • Strong incident management skills, including structured triage, mitigation under pressure, and blameless postmortems.
  • Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation.
  • Monitoring and observability expertise, including building and tuning alerts for uptime, error rates, latency regression, and resource exhaustion.
  • Familiarity with AI-driven tooling for observability, incident analysis, or automation.
  • Ability to create and maintain evidence-based maturity assessments using trailing 90-day data windows.
  • Comfort with vendor and dependency management, including maintaining validated escalation contacts reachable within 5 minutes.
  • Experience with backend or platform-focused projects that demonstrate technical initiative and leadership.
  • Kotlin and modern Java 11+ experience, plus familiarity with HTTP, JSON, gRPC, and Protocol Buffers.
  • Experience with MySQL, Vitess, DynamoDB, event-driven architectures, DataDog, LaunchDarkly, Terraform, Kubernetes, Istio/Envoy, or AWS is valued.

Benefits

  • Healthcare coverage, including medical, vision, and dental insurance.
  • Health Savings Account and Flexible Spending Account options.
  • Retirement plans with company match.
  • Employee Stock Purchase Program and equity plan eligibility.
  • Wellness programs, including mental health access, 1:1 financial planners, and a monthly wellness allowance.
  • Paid parental and caregiving leave.
  • Paid time off, including 12 paid holidays, plus paid sick leave.
  • Learning and Development resources.
  • Paid life insurance, AD&D, and disability benefits.
  • May be eligible for a sign-on bonus.
  • Remote work and flexible time off are included among Block’s benefits offerings.
  • Salary range of USD $160,700 to USD $283,600 depending on location zone.

Interested in this position?

Apply directly on the company website

Apply Now

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