Director of Client Relations

2 weeks ago
Full-time
Executive
Sales and Business Development
Blink UX

Blink UX

Blink UX is a product design consulting firm that partners with ambitious organizations to develop innovative products and user experiences through a combination of strategic planning, user experience research, and design expertise.

Professional Services
51-250
Founded 2000

Description

  • Prospect, pitch, and close enterprise accounts that fit Blink’s ideal client profile and generate new logos.
  • Build and execute targeted outreach plans, set aggressive sales goals, and track performance.
  • Serve as a trusted advisor to senior decision-makers and help define Blink’s value proposition.
  • Navigate complex matrixed sales channels and procurement processes with Blink and Mphasis partners.
  • Own the full sales cycle from lead generation and opportunity qualification through signed contracts.
  • Collaborate with UX researchers, designers, strategists, and Mphasis teams to shape tailored client solutions.
  • Communicate Blink’s offerings clearly and persuasively in ways that connect to each client’s business needs.
  • Qualify business opportunities and contribute to compelling narratives for research and design services.
  • Stay current on industry trends and bring forward new market opportunities.

Requirements

  • 7-10+ years of experience in business development or client acquisition, ideally in UX, design, or innovation consulting.
  • Proven success landing enterprise clients, including Fortune 500 and Big Tech organizations.
  • Experience managing a client portfolio of over $5 million in consulting fees per year.
  • Experience navigating complex sales cycles in direct and partner-related opportunities.
  • A hunter’s mindset with strong self-motivation, persistence, and comfort with new-business development.
  • Strong communication and presentation skills with a talent for storytelling.
  • Strategic thinking with a bias for action and results.
  • A consultative, authentic, curious, and collaborative approach to client engagement.
  • Exceptional judgment in qualifying business opportunities.
  • Experience selling across industries on a global scale, with specific sector depth as a plus.
  • Prior experience in an integrated business or technology firm that has acquired strategic design consulting services is a plus.
  • Experience collaborating with technology partners in sales and delivery of complex digital transformations is a plus.
  • Expertise in digital product and service design, sales, and delivery.
  • Prior experience as a research, strategy, or design practitioner is a plus.
  • Tech-savvy with an interest in emerging technologies, particularly AI.
  • Referenceable experience discussing or teaching topics related to research, digital product strategy, design, AI, or similar topics.
  • A cover letter explaining why you are well-suited for the role is required.
  • Open to mid- to senior-level candidates.

Benefits

  • Base salary range of $130,000 to $200,000, with $130,000 to $165,000 for mid-level and $165,000 to $200,000 for senior-level candidates.
  • Remote work arrangement.
  • Opportunities for career growth and clear career paths.
  • Inclusive workplace focused on salary transparency.
  • Consideration of experience and location in final salary decisions.
  • Work at a product design consulting firm with more than two decades of experience and well-known clients.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior business development manager

OKX 1K-5K Diversified Financial Services

OKX is hiring for a role supporting its global crypto exchange and wallet business, focused on delivering products and services that help users and institutions access crypto markets and decentralized applications.

Blockchain
19 minutes ago

Business Development Executive

Azeus Convene 251-1K Internet Software & Services

Azeus Systems Limited is hiring a Business Development Executive in Kazakhstan to expand the market presence of its Convene digital governance solution across Central Asia.

CRM
38 minutes ago

New Markets Business Leader (State Market/ Government Healthcare) (Remote)

IntegrityM 51-250 Professional Services

Integrity Management Services, Inc. is seeking a leader to build and grow its state market practice focused on state health and human services programs, with responsibility for strategy, client growth, and early delivery oversight.

42 minutes ago

Cold Caller

Freelance Latin America 1-10 Professional Services

A U.S.-based professional services organization is hiring a Cold Caller to generate qualified leads, set meetings for the sales team, and support outbound prospecting efforts.

1 hour ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers