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Director of Client Relations

3 weeks, 6 days ago
United States
Full-time
Executive
Business Development
Sales and Business Development
Apply Now
Blink UX

Blink UX

Blink UX is a product design consulting firm that partners with ambitious organizations to develop innovative products and user experiences through a combination of strategic planning, user experience research, and design expertise.

Professional Services
51-250
Founded 2000
View All Jobs 6

Description

  • Prospect, pitch, and close enterprise accounts that fit Blink’s ideal client profile and generate new logos.
  • Build and execute targeted outreach plans, set aggressive sales goals, and track performance.
  • Serve as a trusted advisor to senior decision-makers and help define Blink’s value proposition.
  • Navigate complex matrixed sales channels and procurement processes with Blink and Mphasis partners.
  • Own the full sales cycle from lead generation and opportunity qualification through signed contracts.
  • Collaborate with UX researchers, designers, strategists, and Mphasis teams to shape tailored client solutions.
  • Communicate Blink’s offerings clearly and persuasively in ways that connect to each client’s business needs.
  • Qualify business opportunities and contribute to compelling narratives for research and design services.
  • Stay current on industry trends and bring forward new market opportunities.

Requirements

  • 7-10+ years of experience in business development or client acquisition, ideally in UX, design, or innovation consulting.
  • Proven success landing enterprise clients, including Fortune 500 and Big Tech organizations.
  • Experience managing a client portfolio of over $5 million in consulting fees per year.
  • Experience navigating complex sales cycles in direct and partner-related opportunities.
  • A hunter’s mindset with strong self-motivation, persistence, and comfort with new-business development.
  • Strong communication and presentation skills with a talent for storytelling.
  • Strategic thinking with a bias for action and results.
  • A consultative, authentic, curious, and collaborative approach to client engagement.
  • Exceptional judgment in qualifying business opportunities.
  • Experience selling across industries on a global scale, with specific sector depth as a plus.
  • Prior experience in an integrated business or technology firm that has acquired strategic design consulting services is a plus.
  • Experience collaborating with technology partners in sales and delivery of complex digital transformations is a plus.
  • Expertise in digital product and service design, sales, and delivery.
  • Prior experience as a research, strategy, or design practitioner is a plus.
  • Tech-savvy with an interest in emerging technologies, particularly AI.
  • Referenceable experience discussing or teaching topics related to research, digital product strategy, design, AI, or similar topics.
  • A cover letter explaining why you are well-suited for the role is required.
  • Open to mid- to senior-level candidates.

Benefits

  • Base salary range of $130,000 to $200,000, with $130,000 to $165,000 for mid-level and $165,000 to $200,000 for senior-level candidates.
  • Remote work arrangement.
  • Opportunities for career growth and clear career paths.
  • Inclusive workplace focused on salary transparency.
  • Consideration of experience and location in final salary decisions.
  • Work at a product design consulting firm with more than two decades of experience and well-known clients.

Interested in this position?

Apply directly on the company website

Apply Now

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