Binance Accelerator Program - CRM Operations (APAC Based)

8 hours, 56 minutes ago
Internship
Entry Level
Marketing and Growth
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5001+
Founded 2017
$10M raised

Description

  • Execute reward-hub initiatives to increase key-points user conversion.
  • Support customer inquiries and improve chat efficiency, targeting a total resolution time of 12 hours or less.
  • Improve communication processes and standard operating procedures.
  • Deliver business-unit and local activities tailored to user characteristics.
  • Support localization and execution of global marketing campaigns.
  • Maintain recurring campaigns for active users to increase daily and monthly active users.
  • Use dashboard optimization and data analysis to identify barriers and generate growth insights.
  • Manage key features and coordinate company-wide user communications.

Requirements

  • Experience in digital marketing planning and execution in technology, gaming, internet, or e-commerce.
  • Fluency in English and Mandarin to coordinate with overseas partners and stakeholders.
  • Ability to work independently with sound judgment, initiative, attention to detail, and a results-oriented approach.
  • Strong problem-solving skills.
  • Experience implementing or configuring marketing automation or CRM platforms such as Braze, Salesforce Marketing Cloud, or HubSpot (preferred).
  • Interest in crypto, blockchain, and technology industries, with the ability to adapt to market developments and apply digital marketing trends (preferred).
  • Experience growing, managing, engaging, nurturing, and retaining a user base through digital marketing strategies and tools (preferred).

Benefits

  • 3–6 month early-career internship with hands-on experience in digital assets.
  • Networking and professional development opportunities.
  • Career growth and continuous learning opportunities.
  • Competitive salary and company benefits.
  • Remote-first, work-from-home arrangement, depending on role and team.

Interested in this position?

Apply directly on the company website

Apply Now

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