Digital & CRM Executive

8 hours, 48 minutes ago
Full-time
Mid Level
Sales and Business Development
99Brightminds

99Brightminds

99 Brightminds is a company that accelerates digital growth by providing a range of services including Legal and Administration, Facility Management, Training, Delivery Management, and Mobile Applications Development. They specialize in unlocking hidde...

Internet Software & Services
11-50

Description

  • Execute digital campaigns and sales-funnel activities across email, WhatsApp and CRM channels.
  • Build and update campaign audiences and lead records in Salesforce.
  • Track leads through funnel stages, re-engage lost leads and maintain accurate lead statuses.
  • Produce and analyze funnel and conversion reports covering leads, qualified leads, visits and conversions.
  • Share lead status, funnel performance and lead-quality feedback with sales teams.
  • Report and present campaign and funnel performance data to senior stakeholders.
  • Manage recurring campaigns or retargeting journeys from setup through monitoring and optimization.
  • Support customer journey, marketing automation and CX initiatives.

Requirements

  • 3–5 years of experience in digital, customer experience (CX) or CRM roles.
  • Hands-on experience with lead-generation or sales-funnel operations.
  • Hands-on experience executing campaigns and independently pulling funnel metrics.
  • Solid Salesforce knowledge and practical CX/CRM experience.
  • Strong Excel or Google Sheets skills and comfort working with data.
  • Strong English communication skills; Arabic is a plus.
  • Ability to work independently with minimal supervision and manage multiple priorities.
  • Experience collaborating with sales teams and reporting performance data to senior stakeholders.
  • Must be based in Jordan, Egypt or India.
  • Interest in AI tools, marketing automation and customer journey design.
  • Experience owning retargeting journeys or recurring campaigns end-to-end is preferred.
  • Experience with Meta Ads, Google Ads, chatbots, lead scoring, marketing automation tools or customer journey mapping is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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