Account Executive - Collections, Legal

4 months, 2 weeks ago
Full-time
Mid Level
Finance and Accounting
BHG Financial

BHG Financial

BHG Financial is a pioneering financial company that specializes in providing innovative solutions for business professionals, consumers, and financial institutions nationwide. With a focus on technology, analytics, and exceptional service, BHG offers ...

Diversified Financial Services
1K-5K
Founded 2001

Description

  • Initiate contact with consumers via phone, email, and text to negotiate payment plans and collect outstanding debts.
  • Maintain accurate, up-to-date records of all communications and collection activities.
  • Review and analyze consumer accounts to determine appropriate collection strategies and prioritize collection efforts.
  • Negotiate payment arrangements, settlements, or alternative options while considering consumers' financial circumstances.
  • Handle and resolve consumer inquiries, disputes, and complaints in a professional and efficient manner.
  • Maintain confidentiality of sensitive consumer information and adhere to data protection guidelines.
  • Perform skip-tracing tactics to locate and gather appropriate contact information for consumers.
  • Meet daily, weekly, and monthly performance goals and achieve CCMR3’s monthly targeted growth objectives.
  • Adhere to all CCMR3 policies and procedures.

Requirements

  • Previous experience in collections or a related field (preferred).
  • Customer service, negotiation, and finance skills.
  • Strong verbal and written communication skills.
  • Familiarity with relevant laws and regulations governing debt collection practices (preferred).
  • Detail-oriented and well organized.
  • Adherence to ethical standards in collections work.
  • Ability to meet daily/weekly/monthly performance targets set by management.
  • Experience with skip-tracing tools or techniques (preferred).
  • Ability to maintain confidentiality and follow data protection guidelines.

Benefits

  • Competitive compensation package with opportunities for additional bonuses and quarterly award recognition.
  • Medical/Rx/Dental/Vision coverage for employees and eligible family members.
  • Competitive PTO and vacation policies, plus one Friday off each month for Wellness Weekends.
  • Company 401(k) plan with employer contributions after one year.
  • Company-sponsored training, certification opportunities, and comprehensive ongoing education.
  • Opportunities for professional growth and advancement.
  • Ongoing volunteer opportunities through the BHG Cares program.

Interested in this position?

Apply directly on the company website

Apply Now

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