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Dental Admin Assistant (ENG)

3 months, 1 week ago
Philippines
Full-time
Junior
Administrative Assistant
Customer and Technical Support
HIPAA
Apply Now
Berry Virtual

Berry Virtual

Virtual Assistants from Berry Virtual Setting New Industry Standards Save up to 65% of your Staffing Costs by Going Virtual with Berry Virtual. Find out how our Virtual Assistants are revolutionizing the industry. Providing businesses with experienced ...

Professional Services
11-50
Founded 2021
View All Jobs 24

Description

  • Schedule patient and provider appointments and manage calendars efficiently.
  • Communicate with patients and healthcare providers, including relaying messages and arranging follow-up visits.
  • Maintain accurate medical records, treatment plans, patient histories, and test results.
  • Support billing and coding processes by assisting with procedure and diagnosis coding and resolving discrepancies.
  • Manage prescription refills, coordinate with pharmacies, and help obtain prior authorizations.
  • Verify patient insurance coverage and eligibility and resolve coverage-related issues with insurers.
  • Assist with pre-authorizations for medical procedures and services and follow up on approval requests.
  • Enter patient information and clinical data accurately into EHR systems and organize records for easy retrieval.
  • Participate in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks.

Requirements

  • Proven experience in the dental healthcare industry.
  • Proficiency in English communication, both written and verbal.
  • Experience with dental EHR and EMR systems.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and patient data confidentiality requirements.
  • Strong problem-solving skills and ability to work with minimal supervision.
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.
  • Reliable internet connection with a minimum speed of 25 Mbps and a backup connection for outages.
  • Intel Core i5 7th Generation or higher processor (or equivalent).
  • 8 GB RAM.
  • 256 GB SSD or HDD with at least 50% free space.
  • 720p webcam or higher.
  • Windows 10 or later operating system (or equivalent).
  • Noise-canceling earphones or headset.
  • Designated, quiet, and organized workspace free from distractions.

Benefits

  • Permanent remote work setup.
  • Competitive starting rate paid in USD.
  • Internet allowance.
  • HMO insurance (PH).
  • Retirement fund.
  • Paid US holidays.
  • Paid vacation leave and sick leave.

Interested in this position?

Apply directly on the company website

Apply Now

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