Dental Admin Assistant (BIL)

3 months, 2 weeks ago
Full-time
Junior
Customer and Technical Support
Berry Virtual

Berry Virtual

Virtual Assistants from Berry Virtual Setting New Industry Standards Save up to 65% of your Staffing Costs by Going Virtual with Berry Virtual. Find out how our Virtual Assistants are revolutionizing the industry. Providing businesses with experienced ...

Professional Services
11-50
Founded 2021

Description

  • Schedule appointments and manage calendars for healthcare providers and patients.
  • Communicate with patients and providers by relaying messages, arranging follow-ups, and responding to inquiries.
  • Maintain accurate medical records and documentation, including patient histories, treatment plans, and test results.
  • Assist with billing and coding for procedures and diagnoses, and help resolve billing discrepancies.
  • Manage prescription refills, pharmacy coordination, prior authorizations, and medication records.
  • Participate in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks.
  • Enter patient information and medical data into EHR systems and organize records for easy retrieval.
  • Verify patient insurance coverage and eligibility, and communicate with insurers about authorizations and coverage issues.
  • Assist with insurance pre-authorizations for procedures and services and follow up to secure timely approvals.

Requirements

  • Proven experience in the dental healthcare industry.
  • Proficiency in written and verbal English communication.
  • Proficiency with dental EHR and EMR systems.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and patient data confidentiality.
  • Strong problem-solving skills and ability to work with minimal supervision.
  • Willingness to work in US time zones, including PST, EST, and CST.
  • High school diploma or equivalent.
  • Minimum internet speed of 25 Mbps with a reliable backup connection.
  • Intel Core i5 7th Generation or higher processor, or equivalent.
  • 8 GB RAM.
  • 256 GB SSD or HDD with at least 50% free space available.
  • 720p webcam or higher.
  • Windows 10 or later, or equivalent operating system.
  • Noise-canceling earphones or headset.
  • Designated, quiet, and organized workspace free from distractions.

Benefits

  • Permanent remote work setup.
  • Competitive starting rate paid in USD.
  • Internet allowance.
  • Medical allowance.
  • Retirement fund.
  • Paid US holidays.
  • Paid vacation and sick leaves.

Interested in this position?

Apply directly on the company website

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