Sr Technical Program Manager - Adoption and Enablement

3 hours, 51 minutes ago
Full-time
Senior
Project and Program Management
Axon

Axon

Axon, formerly TASER International, is a global leader in public safety technology. From smart weapons to body cameras and evidence management software, Axon provides safe and secure solutions for law enforcement, militaries, and citizens. With a missi...

Professional Services
1K-5K
Founded 1993

Description

  • Own adoption and enablement programs for Axon Fusus across internal and external audiences.
  • Develop training plans aligned with implementations, onboarding, and product releases.
  • Design and maintain role-specific curricula and standardized learning objectives.
  • Deliver instructor-led, scenario-based, virtual, and in-person training for technical and operational audiences.
  • Train deployment teams and internal stakeholders on Fusus functionality, integrations, and deployment considerations.
  • Track adoption and readiness outcomes, identify gaps, and implement improvements.
  • Support post-deployment customer sustainment, escalations, readiness assessments, and quality validation.
  • Partner with Product, Engineering, Program Management, Enablement, instructional design, and technical writing teams.
  • Provide customer and training feedback to improve product usability, adoption strategy, and enablement materials.

Requirements

  • Experience delivering instructor-led training to professional audiences of more than 50 participants.
  • Experience developing and executing structured training or enablement programs.
  • Strong facilitation skills with technical and operational audiences.
  • Ability to teach functional workflows and applied technical concepts credibly.
  • Ability to work independently with customers and internal stakeholders.
  • Experience improving programs using feedback, performance data, and changing business needs.
  • Approximately 50% travel required; remote role based in Scottsdale, Los Angeles, or San Diego.
  • Background in law enforcement, public safety, emergency management, or similar environments preferred.
  • Experience supporting public-sector customers, technical deployments, or enterprise integrations preferred.
  • Working knowledge of IP networking, RTSP/video streaming, DVR/NVR systems, cameras, firewalls, ports, and bandwidth considerations preferred.

Benefits

  • Base pay range of $131,250–$210,000 USD, plus bonus and stock awards.
  • 401(k) with employer match.
  • Discretionary paid time off and paid parental leave for all employees.
  • Medical, dental, and vision insurance plans.
  • Fitness programs and emotional and mental wellness support.
  • Learning and development programs.
  • Employee Resource Groups (ERGs).

Interested in this position?

Apply directly on the company website

Apply Now

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