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Patient Coordinator / Front Desk VA

1 day, 6 hours ago
Argentina
Full-time
Junior
Administrative Assistant
Customer and Technical Support
Apply Now
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services
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Description

  • Assemble patient charts by uploading paperwork from digital fax and email into the EMR.
  • Create new patient accounts in the EMR and maintain accurate, up-to-date records.
  • Review patient files against a checklist and flag missing documents before procedures.
  • Coordinate with physicians’ offices to collect scheduling details and required paperwork for scheduled cases.
  • Handle email correspondence between providers, partner offices, and the surgery center.
  • Answer and route incoming calls through OpenPhone and Zoom Voice while communicating professionally with patients and providers.
  • Support efforts to integrate AI-driven tools into daily workflows.

Requirements

  • 3+ years of experience in a front desk, patient coordinator, or medical administrative role.
  • Tech-savvy and comfortable learning new electronic systems and EMR platforms.
  • Prior EMR experience is a plus, but not required.
  • Some experience with AI tools, or enthusiasm for learning and helping implement them.
  • Strong judgment and adaptability, including knowing when to solve issues independently and when to ask for help.
  • Comfortable communicating by phone, email, and Zoom.
  • Able to work full-time, Monday–Friday, 9:00 AM–5:00 PM Pacific Time.
  • Bilingual in Spanish or fluent in a Filipino/Asian language is preferred.
  • Based in the Philippines is preferred, but not required.

Benefits

  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • No tracker monitoring.

Interested in this position?

Apply directly on the company website

Apply Now

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