Healthcare Client Support & Administrative Assistant

2 hours, 24 minutes ago
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Answer inbound phone calls and respond to patient or client inquiries professionally.
  • Respond to emails and follow up on patient questions or requests.
  • Provide clear, calm, and friendly communication to patients.
  • Serve as a primary point of contact during business hours.
  • Assist with appointment coordination and scheduling support.
  • Update and maintain basic patient information as directed.
  • Support providers with administrative follow-ups as needed.
  • Maintain accurate records and documentation in accordance with practice standards.
  • Use the practice’s EMR system for basic tasks.
  • Work within the phone system to manage inbound and outbound calls and use Google Workspace for email, calendars, and internal communication.

Requirements

  • Prior experience in healthcare, such as a medical office, clinic, or healthcare support role.
  • HIPAA training or a strong understanding of HIPAA compliance.
  • Excellent spoken and written English.
  • Comfortable handling phone-based patient communication.
  • Professional, empathetic, and patient-focused communication style.
  • High level of discretion and confidentiality.
  • Experience working with Electronic Medical Records (EMRs) is preferred.
  • Familiarity with Charm Health is a plus.
  • Experience using RingCentral or similar phone systems is preferred.
  • Prior remote healthcare support experience is preferred.

Benefits

  • $800 to $1,100 per month compensation.
  • Full-time schedule of 40 hours per week.
  • Monday through Friday work schedule.
  • Remote work from anywhere, with Hawaii business-hour alignment.
  • Stable, long-term opportunity with a growing medical practice.
  • Clear responsibilities and a consistent schedule.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • $500 entry monthly raffle.

Interested in this position?

Apply directly on the company website

Apply Now

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