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Client Services & Project Coordinator

15 hours, 40 minutes ago
Philippines, South Africa
Full-time
Mid Level
Project Coordinator
Operations
Agile Asana ClickUp JIRA Monday.com Trello
Apply Now
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services
View All Jobs 67

Description

  • Serve as the primary point of contact for clients and maintain a professional client experience.
  • Build and maintain client relationships through consistent communication, follow-up, and escalation handling.
  • Coordinate meetings, status updates, and stakeholder communications to keep clients informed.
  • Support projects from initiation through completion and help ensure deadlines and deliverables are met.
  • Coordinate internal teams, vendors, and stakeholders to support smooth project execution.
  • Maintain project documentation, timelines, status reports, milestones, and action items.
  • Monitor project risks, dependencies, and deliverable progress, and escalate issues when needed.
  • Develop and maintain operational processes, workflows, and standard operating procedures.
  • Track project performance metrics and prepare client, project, and operational reports.
  • Support budgeting, vendor coordination, administrative tasks, and executive/team coordination as required.

Requirements

  • Previous experience in Client Services, Customer Success, Account Management, Project Coordination, Operations, or a related role.
  • Strong stakeholder and relationship management skills.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Ability to manage multiple projects and competing priorities simultaneously.
  • Experience coordinating cross-functional teams and stakeholders.
  • Proficiency with project management and collaboration tools.
  • High attention to detail and strong problem-solving abilities.
  • Experience working in a remote environment (preferred).
  • Exposure to project management methodologies such as Agile or Waterfall (preferred).
  • Experience using tools such as Asana, Monday.com, ClickUp, Jira, Trello, or similar platforms (preferred).
  • Experience supporting client-facing projects or service delivery teams (preferred).
  • Budget tracking, procurement, or financial administration experience (preferred).
  • Experience within professional services, consulting, marketing agencies, technology, or financial services environments (preferred).

Benefits

  • Fully remote work.
  • Monthly salary of $1,200 - $1,800.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • $500 entry monthly raffle.

Interested in this position?

Apply directly on the company website

Apply Now

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