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Senior Product Manager, Data & Solution Strategy

3 months, 1 week ago
Argentina
Full-time
Senior
Product Manager
Product Management
UX Design
Apply Now
ASAPP

ASAPP

ASAPP provides generative AI solutions for contact centers, automating interactions, boosting agent productivity, and enhancing customer experiences.

IT Services
251-1K
Founded 2014
$380M raised
View All Jobs 5

Description

  • Drive the roadmap for customer-facing dashboards and analytics, including supervisor-facing views of GenerativeAgent performance.
  • Translate platform data into value realization metrics and narratives that demonstrate ROI to customer leadership.
  • Own exportable data feeds and real-time data APIs for customer BI tools and data warehouses.
  • Define the platform’s data strategy, including event structure, metric naming, consistency, and governance.
  • Lead data discovery with enterprise customers to identify business-critical KPIs and turn them into dashboard views and structured questions.
  • Partner with Engineering and Data Science on event architecture, schema design, PII handling, and real-time versus batch tradeoffs.
  • Manage the trust layer of the data experience by identifying and resolving issues such as gaps, mismatches, truncation, and latency.
  • Collaborate with Sales, Customer Success, and Analytics to package metrics into customer-facing business narratives.

Requirements

  • 5+ years of product management experience, with meaningful time in data, analytics, or reporting products in enterprise B2B SaaS.
  • Working fluency in data modeling and schema design, including event taxonomies, table structures, and naming conventions.
  • Experience shipping customer-facing dashboards or reporting tools with strong UX judgment.
  • Experience defining or managing data feeds, exports, or APIs for external customer consumption.
  • Ability to turn ambiguous or noisy data into a clear, defensible story about value or ROI for non-technical and executive audiences.
  • Track record of running customer discovery and translating it into structured requirements, KPIs, metrics definitions, or evaluation criteria.
  • Excellent written communication skills for PRDs, release announcements, and customer-facing narratives.
  • Prior experience in a startup or fast-scaling environment where scope evolved over time, preferred.
  • Experience creating value realization or ROI content for QBRs or renewal conversations, preferred.

Benefits

  • Competitive compensation.
  • Stock options.
  • Healthcare for the family group.
  • Mac equipment provided.
  • USD 150 per month in flexible benefits.
  • 3 weeks of vacation.
  • English lessons.

Interested in this position?

Apply directly on the company website

Apply Now

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