Senior Forward Deploy Engineer

1 month, 1 week ago
Full-time
Lead
DevOps and Infrastructure
Armada

Armada

Armada is a full-stack edge infrastructure company that specializes in edge computing and AI solutions tailored for remote and rugged environments. Through its Armada Edge Platform (AEP), the company provides compute, storage, connectivity, and AI/ML capabilities. Armada operates in over 100 countries, addressing operational challenges with thousands of connected assets and active users. The company focuses on simplifying data management and AI deployment in disconnected settings, making it easier for industries to leverage technology. Armada's product lineup includes Atlas, a tool for monitoring IoT devices; Galleon, ruggedized modular data centers for AI inference; Bridge, a platform for managing GPUs; and a Marketplace for hardware and software for remote operations. Armada serves various sectors, including oil and gas, public sector, manufacturing, mining, logistics, and telecommunications, enhancing safety, productivity, and automation in challenging environments.

information technology & services
201-500
Founded 2022
$226M raised

Description

  • Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPUaaS.
  • Execute deployments across the United States and Canada, including multi-site and hybrid environments.
  • Own infrastructure bring-up, platform configuration, and production readiness validation.
  • Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers.
  • Partner with clients to integrate Galleon infrastructure into end-to-end solutions and existing IT ecosystems.
  • Conduct field surveys to support efficient Galleon deployments.
  • Serve as the primary technical point of contact for assigned North American customers after go-live.
  • Own the technical success plan, adoption milestones, and operational maturity roadmap.
  • Build and maintain Joint Success Plans for each assigned customer and use them to guide prioritization, risk management, and value tracking.
  • Drive platform adoption, time-to-value, reliability, and expansion across workloads, sites, and regions.
  • Coordinate with Product, Engineering, Support, Sales, and customer stakeholders to resolve issues, run QBRs, and plan roadmap and expansion activities.
  • Mentor junior FDEs, TAMs, and delivery engineers and help define deployment standards and best practices.

Requirements

  • 8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles.
  • Proven ability to own both hands-on delivery and long-term customer technical relationships.
  • Deep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute.
  • Strong troubleshooting skills in live production environments.
  • Experience supporting large enterprise or public sector customers in the US and Canada.
  • Willingness to travel across North America as required.
  • Clear, confident communication style suited for executive and senior engineering audiences.
  • Experience with edge compute, modular data centers, or distributed infrastructure is preferred.
  • Familiarity with AI workloads, GPU clusters, and high-performance computing environments is preferred.
  • Exposure to regulated industries such as energy, manufacturing, telecom, healthcare, or public sector is preferred.
  • Comfort operating with ambiguity and owning outcomes end to end is preferred.

Benefits

  • On-target earnings salary range of $188,000–$235,000 USD.
  • Equity compensation.
  • Subsidized medical, dental, and vision coverage.
  • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA).
  • Retirement plan options including 401(k) and Roth 401(k).
  • Unlimited paid time off (PTO).
  • 15 paid company holidays per year.

Interested in this position?

Apply directly on the company website

Apply Now

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