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Senior Project Manager

1 month, 2 weeks ago
Canada
Full-time
Lead
Project Manager
Project and Program Management
Agile BigCommerce CI/CD Confluence Contentful E-commerce JIRA Machine Learning Notion Scrum Segment
Apply Now
Apply Digital

Apply Digital

Apply Digital experts work with global brands like Coca Cola, Kraft Heinz, and The Very Group to thoughtfully connect strategy to execution, deliver impact for your business, and value for your customers. We are partners for change agents leading digit...

Professional Services
251-1K
Founded 2016
View All Jobs 12

Description

  • Lead complex digital projects and programs from initiation through completion, managing scope, roadmaps, timelines, resources, budgets, and contracts.
  • Translate client business outcomes into project plans, execution strategies, and measurable delivery goals.
  • Own delivery artifacts including statements of work, plans, status reports, resource trackers, risk logs, and closure materials.
  • Select and adapt Agile, hybrid, or waterfall methodologies to meet engagement needs.
  • Manage AI-enabled delivery guardrails, review gates, permissions, risks, and human approval of AI-assisted outputs.
  • Use AI tools and automation to improve workflows, planning, documentation, and reporting.
  • Serve as the primary client contact and facilitate strategy sessions, UX reviews, demos, and other workshops.
  • Manage stakeholder expectations, scope changes, risks, dependencies, difficult conversations, and escalation to senior leaders.
  • Lead and develop cross-functional teams across Strategy, Design, Engineering, QA, and Data.
  • Mentor Project Managers and Coordinators and build reusable project management and AI delivery assets.

Requirements

  • 8+ years leading end-to-end digital solution delivery in consulting or agency environments for enterprise clients.
  • Experience partnering with Director-, VP-, and C-suite-level client stakeholders.
  • Expertise in Agile and waterfall frameworks and the ability to select the appropriate approach for each engagement.
  • Experience with digital ecosystems including composable/headless CMS, e-commerce, loyalty, personalization, and analytics.
  • Proficiency with JIRA, Confluence, Notion, Instagantt, Smartsheet, and Google Suite.
  • Deep knowledge of the software development lifecycle, CI/CD, and delivery workflows across product, design, development, and QA.
  • Experience leading headless implementations using platforms such as CommerceTools, BigCommerce, Contentful, Contentstack, Talon.one, EagleEye, Stytch, Okta, Auth0, Ninetailed, or Segment.
  • Hands-on experience using LLMs such as Claude or Gemini for planning, documentation, and reporting, with the ability to critically evaluate AI outputs.
  • Strong communication, critical thinking, creative problem-solving, emotional intelligence, coaching ability, and adaptability.
  • Preferred qualifications include agentic delivery experience, BMAD, Markdown, CLI AI tools, MCP connectors, AI certifications, commerce or loyalty experience, a Computer Science background, or PMP/Agile/Scrum certification.

Benefits

  • Hybrid and remote-friendly work arrangements in Canada.
  • Flexible personal time off and a generous vacation policy.
  • Customizable extended health and dental benefits.
  • Training budgets and mentorship focused on Agentic AI and professional development.
  • Opportunities to work with international consumer and entertainment brands.
  • Inclusive, safe, and respectful workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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