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MarTech Implementation Consultant

4 weeks, 1 day ago
Canada
Full-time
Mid Level
Implementation Consultant
Customer and Technical Support
Amplitude Asana JSON Mailchimp Mixpanel Monday.com Segment SQL Trello
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Apply Digital

Apply Digital

Apply Digital experts work with global brands like Coca Cola, Kraft Heinz, and The Very Group to thoughtfully connect strategy to execution, deliver impact for your business, and value for your customers. We are partners for change agents leading digit...

Professional Services
251-1K
Founded 2016
View All Jobs 11

Description

  • Lead implementations across growth marketing platforms such as Braze, Iterable, Segment, Talon.One, and Hightouch.
  • Develop a deep understanding of each platform’s functionality and implementation nuances.
  • Shadow other MarTech Implementation Consultants to learn integration best practices.
  • Guide clients through the implementation process from kickoff through completion.
  • Customize deliverables and timelines based on each client’s project needs.
  • Ensure successful implementation outcomes for client marketing programs.
  • Manage all Ragnarok deliverables and client communications throughout the engagement.
  • Advise customers on marketing use cases and recommend appropriate platform setup and execution.
  • Coordinate testing, QA updates, routing, and handoffs with internal teams and clients.

Requirements

  • 2+ years of software implementation support experience.
  • 5+ years of experience interacting with clients or key stakeholders.
  • 5+ years of work experience in a corporate setting.
  • Experience with platforms such as Iterable, Braze, Sailthru, Cordial, Klaviyo, Mailchimp, Responsys, Cheetahmail, Simondata, or Salesforce Marketing Cloud.
  • Experience working with cross-functional teams including engineers, executives, and other stakeholders.
  • Strong communication, organization, and project coordination skills.
  • Ability to communicate technical topics clearly to non-technical audiences.
  • Familiarity with JSON or SQL.
  • Experience using project management tools such as Asana, Monday, Wrike, or Trello.
  • Braze Onboarding Consultant Certification is a plus.
  • Experience with CDPs such as Segment, Tealium, Treasure Data, or mParticle is a plus.
  • Experience with analytics tools like Amplitude or Mixpanel is a plus.
  • Direct technical integration experience inside a codebase is a plus.
  • Understanding of APIs, including making GET and POST calls, is a plus.
  • Understanding of IP warmup strategy, planning, and troubleshooting is a plus.

Benefits

  • Remote and flexible work arrangements.
  • Generous training budgets, partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
  • Generous vacation policy with ample time away from work.
  • Customizable extended health and dental benefits.
  • Opportunities to work on engaging projects with international brands that have global impact.
  • Inclusive and safe workplace culture.
  • Equal opportunity environment that values diversity and belonging.

Interested in this position?

Apply directly on the company website

Apply Now

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