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Strategic Project Lead - Speech & Audio AI (London)

4 hours, 46 minutes ago
United Kingdom
Full-time
Mid Level
Project Manager
Artificial Intelligence and Machine Learning
Computer Vision Generative AI LLM
Apply Now
Appen

Appen

Appen is a global leader in providing high-quality data management services for AI development. With over 1 million crowd workers, Appen supports the world's top technology companies in enhancing their products and services. The company offers a divers...

IT Services
1001-5000
Founded 1996
$59M raised
View All Jobs 6

Description

  • Own end-to-end project delivery across scope, timelines, budgets, staffing, and risks.
  • Manage client communications, status updates, workshops, and escalations.
  • Translate client requirements into annotation guidelines, workflows, tooling, and quality standards.
  • Define and monitor quality metrics such as transcription accuracy, word error rate, diarization, and linguistic consistency.
  • Troubleshoot quality issues and clarify ambiguous requirements with clients.
  • Advise on the feasibility, evaluation methods, and tooling for speech and audio workflows.
  • Develop reusable guidelines, SOPs, and QA frameworks.
  • Mentor Operations Specialists and support project scoping, pilots, and evolving speech and voice AI capabilities.

Requirements

  • 1–2+ years of experience in AI data operations, project coordination, or delivery, ideally in a GenAI or frontier AI environment.
  • Hands-on familiarity with at least one speech, audio, language, or conversational AI workflow.
  • Experience coordinating projects or workstreams, managing stakeholders, and communicating with clients.
  • Understanding of data quality, annotation workflows, and quality assurance methods.
  • Ability to translate client requirements into clear guidelines, workflows, and quality standards.
  • Strong problem-solving skills and ability to manage multiple priorities in a fast-moving environment.
  • Interest in current AI developments and evolving speech, audio, and voice-agent technologies.
  • Experience with ASR transcription, speaker diarization, acoustic annotation, or TTS evaluation (preferred).
  • Familiarity with voice-agent scripts, IVR, dialogue design, turn-taking, or conversational evaluation (preferred).
  • Experience with localization, cross-locale consistency, CJK or low-resource languages, or multilingual capabilities such as German or a Nordic language (preferred).

Benefits

  • Flexible ways of working tailored to you and your team.
  • Tools, resources, and development opportunities to build capabilities over time.
  • Work on complex AI challenges across industries and geographies.
  • Collaborative culture focused on curiosity, accountability, and quality.

Interested in this position?

Apply directly on the company website

Apply Now

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