Senior Business Systems Analyst II

2 weeks, 6 days ago
Full-time
Senior
Data Science and Analytics
Apollo.io

Apollo.io

Apollo.io is a sales intelligence platform that helps businesses find, engage, and convert leads at scale with a database of over 275 million contacts and 73 million companies.

Professional Services
251-1K
Founded 2015
$251M raised

Description

  • Own Salesforce architecture and process design across the GTM funnel.
  • Act as the systems subject matter expert for supported business domains.
  • Build and maintain the systems architecture map and process flow documentation.
  • Lead bi-weekly alignment and backlog grooming sessions and help establish the roadmap.
  • Partner with Sales leadership and Sales Operations to streamline the renewal process.
  • Make architecture decisions on Salesforce data models, platform events, and record sync behavior.
  • Partner on AI-driven GTM builds from solution design through rollout and feedback.
  • Support the design, build, testing, rollout, and maintenance of quote-to-cash infrastructure.
  • Own Salesforce end-user support, administration, and automation end to end.
  • Implement and administer Salesforce-integrated tools and maintain functional and technical documentation.

Requirements

  • 4+ years of business analysis or consulting experience.
  • 4+ years of hands-on experience with Salesforce in an administration or development capacity.
  • A college degree in a technical field, or equivalent work experience.
  • Deep understanding of go-to-market processes across Marketing, BDR, Sales, and CS/Onboarding.
  • Hands-on experience creating custom fields, custom objects, roles, profiles, permission sets, and sharing settings in Salesforce.
  • Experience building automation with Flow (preferred) and Process Builder.
  • Well versed with Data Loader.
  • Ability to manage multiple concurrent stakeholders and translate vague problems into scoped solutions.
  • Experience with discovery, requirements gathering, vendor selection, solution design, build/configuration, QA/UAT, deployment, training, and communication.
  • Experience working in Agile and in a high-growth, fast-paced environment with strong attention to detail.
  • Strong logic, analytics, problem-solving, communication, and time management skills; Microsoft Excel power user.
  • Nice to have: Salesforce Administrator certification, active Trailhead account, experience across Sales Cloud, CPQ, and Service Cloud, experience in Salesforce environments with 100+ users, and experience at high-growth SaaS or PLG companies (Series C through IPO preferred).
  • Fluency with AI-assisted development tools and awareness of AI validation and data integrity practices.

Benefits

  • Tier 1 pay range: $159,000-$198,000 USD in San Francisco, New York City, and Seattle.
  • Tier 2 pay range: $138,000-$172,000 USD in other US locations.
  • Equity and possible company bonus or sales commissions/bonuses.
  • 401(k) plan.
  • At least 10 paid holidays per year and flex PTO.
  • Parental leave and employee assistance program with wellbeing benefits.
  • Global travel coverage and life/AD&D/STD/LTD insurance.
  • FSA/HSA plus medical, dental, and vision benefits.

Interested in this position?

Apply directly on the company website

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