RemoteLeaf Logo
Log in Sign up

Senior Analyst, Services Operations (Partnerships)

2 months, 4 weeks ago
United States
Full-time
Senior
Operations Analyst
Data Science and Analytics
SQL
Apply Now
Angi

Angi

Angi, formerly known as Angie's List, is a comprehensive platform connecting homeowners with vetted professionals for a wide range of home services. From handyperson and landscaping to plumbing, electrical, remodeling, and roofing, Angi offers fair pri...

Professional Services
1K-5K
Founded 1995
View All Jobs 95

Description

  • Design and implement high-impact operational initiatives that improve service quality, efficiency, and customer satisfaction across retail partnerships.
  • Lead end-to-end development of complex service programs, including coordination across multiple providers.
  • Run pilot programs to determine optimal pricing structures and delivery timelines.
  • Oversee the launch and national expansion of new service offerings while balancing growth, profitability, and customer experience.
  • Develop and continuously refine BPO-led workflows and SOPs to improve pro-to-job matching and network efficiency.
  • Serve as the primary operational lead for Retail Growth Managers and support resolution of partner issues and ad hoc business needs.
  • Analyze service professional and customer behavior to identify operational improvements and efficiency levers.
  • Use data to turn complex operational problems into scalable, actionable strategies that support marketplace health and revenue growth.

Requirements

  • 2+ years of professional experience in investment banking, management consulting, or a comparable fast-paced tech environment.
  • Strong quantitative aptitude with expert-level Excel skills.
  • SQL proficiency preferred.
  • Proven ability to synthesize data from multiple sources into strategic business insights.
  • Excellent written and verbal communication skills with strong PowerPoint skills.
  • Strong project management skills and experience managing cross-functional stakeholder relationships.
  • Ability to balance competing priorities and execute independently with minimal direction.
  • Meticulous attention to detail and a commitment to rigorous quality assurance.
  • Competency using AI tools to accelerate analytical processes.
  • Interest in the home services sector, marketplaces, and product-centric organizations.
  • Location in eastern or central time zones preferred to align with team working hours.

Benefits

  • Salary range of $80,000 to $120,000, commensurate with experience, performance, and cost of living.
  • Eligibility for a competitive year-end performance bonus and equity package.
  • Full medical, dental, and vision coverage.
  • Flexible vacation policy.
  • Retirement plan with company match (401(k)).
  • Pet discount plans.
  • Remote work arrangement.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Stripe

Strategy and Operations Lead, Deal Pricing

Stripe 5K-10K Diversified Financial Services

Stripe is hiring a Strategy and Operations leader for its global Deal Pricing team to own the operating model, improve commercial processes, and help scale pricing operations across the company’s GTM organization.

United States Full-time Senior Executive Assistant Operations Analyst
CRM Generative AI LLM Salesforce
7 hours, 43 minutes ago
Centorrino Technologies

Network Analyst

Centorrino Technologies 51-250 Internet Software & Services

Centorrino Technologies is hiring an entry-level Network Analyst in Australia to support the monitoring, maintenance, and security of client network infrastructure in a guided, fast-paced team environment.

Australia Full-time Entry Level Operations Analyst
Bash Cisco DHCP DNS Fortinet PowerShell TCP/IP
7 hours, 43 minutes ago
AHEAD

Process Analyst - Incident & Problem Management

AHEAD 1K-5K IT Services

AHEAD is hiring a Problem Management lead to run end-to-end problem resolution within an enterprise IT environment and improve service stability through coordination, governance, and process improvement.

India Full-time Mid Level Operations Analyst
7 hours, 58 minutes ago
Blink Health

Strategy and Operations Analyst - Provider Operations

Blink Health 251-1K Health Care Providers & Services

Blink Health is hiring an Operations Analytics & Insights Analyst to support Provider Operations by turning operational data into actionable insights and reporting.

Anywhere Full-time Mid Level Operations Analyst
Salesforce SQL
1 day, 7 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers