Client Operations Lead - Direct Hire

4 hours, 1 minute ago
Contract
Mid Level
Project and Program Management

Anavah Talent

Anavah Talent is a headhunting, staffing, and recruiting company focused on helping businesses hire specialized overseas talent, especially for direct-hire remote roles. The company emphasizes direct hiring over traditional outsourcing, with a consultative process, candidate sourcing and screening, and a 90-day guarantee.

Staffing and Recruiting
51-200

Description

  • Own day-to-day client relationships throughout active searches.
  • Lead client kickoffs and establish communication cadences and expectations.
  • Coordinate with recruiters to keep hiring projects progressing.
  • Monitor pipelines, interviews, feedback, offers, and onboarding.
  • Identify bottlenecks, resolve issues, and escalate risks proactively.
  • Provide clients with regular updates on progress, challenges, and next steps.
  • Improve onboarding and recruitment delivery workflows.
  • Create and maintain SOPs, documentation, KPI tracking, and reporting dashboards.
  • Maintain accurate records in systems such as Monday.com and Workable.
  • Identify opportunities for automation and reduced manual work.

Requirements

  • 4+ years of experience in Client Success, Account Management, Project Management, Recruitment Operations, or a related field.
  • Experience managing multiple clients or complex projects simultaneously.
  • Experience supporting U.S.-based clients or companies.
  • Exceptional written and verbal English communication skills.
  • Strong project and stakeholder management skills.
  • Ability to work cross-functionally without direct authority.
  • Highly organized, proactive, and comfortable working independently.
  • Bachelor’s degree or equivalent professional experience.
  • Recruiting, staffing, executive search, HR services, startup, or professional services experience preferred.
  • Experience with Workable, Monday.com, HubSpot, Salesforce, SOPs, dashboards, or workflow automation preferred.

Benefits

  • Competitive compensation based on experience.
  • Remote work with a permanent work-from-home arrangement.
  • USD payments twice per month.
  • Team offsites, meetups, virtual town halls, and potential international paid travel.
  • Supportive global network with mentorship, advocacy, and professional growth opportunities.
  • Performance-based raises, promotions, and scope increases.
  • Milestone gifts and birthday treats.

Interested in this position?

Apply directly on the company website

Apply Now

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