Director of Supply & Demand

4 hours, 17 minutes ago
Full-time
Lead
Business Intelligence
LawnStarter

LawnStarter

LawnStarter provides an online platform for booking lawn mowing services from local professionals, ensuring a seamless and efficient customer experience with transparent pricing and a focus on quality and reliability.

Professional Services
11-50
Founded 2013
$18M raised

Description

  • Own pricing strategy across instant quotes, manual quotes, dynamic pricing, and pricing experiments.
  • Design and test Pro incentive programs in the field to improve service completion and marketplace economics.
  • Build market- and service-level supply planning, forecasting, monitoring, and seasonal operating rhythms.
  • Partner with Product on matching, job distribution, and Service Completion Rate improvements.
  • Diagnose market constraints across pricing, incentives, supply, matching, and customer expectations, then execute solutions.
  • Develop agentic tools and systems to automate marketplace planning and market balancing.
  • Design, instrument, and evaluate experiments for completion rate, contribution LTV, margin, and Pro behavior.
  • Lead cross-functional execution with Product, Growth, Finance, Operations, and the COO.
  • Own recommendations through implementation and establish repeatable marketplace operating playbooks.

Requirements

  • Meaningful experience managing dynamics in a two-sided marketplace.
  • Experience owning dynamic pricing, quoting, yield, or similar P&L-impacting decisions.
  • Elite AI builder with hands-on experience developing agents, evaluations, context engineering, and guardrails.
  • Ability to build forecasting and incentive-elasticity models independently.
  • Experience driving strategy and execution through cross-functional influence without formal authority.
  • Strong analytical and experimental decision-making skills.
  • Degree in analytics, business, or a related field, or 7+ years of experience in marketplace supply and demand, operations, or equivalent roles.
  • Ability to independently execute in an ambiguous, individual-contributor role.
  • Experience with AI-first tools and workflows, including agentic systems, preferred.

Benefits

  • Base salary of $170,000–$200,000.
  • Equity component.
  • Medical, dental, and vision coverage.
  • Fully remote role for US-based employees.
  • Flexible time off focused on results.

Interested in this position?

Apply directly on the company website

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