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Account Manager, Financial Services

1 hour, 5 minutes ago
United Kingdom
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
Alphasense

Alphasense

Alphasense is a global leader in providing high-quality gas sensors and air quality monitors to industrial OEMs. With over 25 years of experience, the company offers a wide range of innovative gas sensor technologies for various applications, including...

Industrial Conglomerates
51-250
Founded 1996
View All Jobs 160

Description

  • Manage and grow relationships with financial services clients and key stakeholders across a book of business.
  • Serve as the primary point of contact for inbound questions, outbound engagement, relationship updates, and renewal discussions.
  • Drive customer retention, identify revenue at risk, and help prevent churn.
  • Partner with Account Executives to uncover growth opportunities and expand AlphaSense usage within existing accounts.
  • Increase product adoption across additional business units to meet monthly, quarterly, and annual revenue goals.
  • Conduct business reviews with key stakeholders and maintain proactive client communication.
  • Plan and execute new user onboarding and training initiatives.
  • Act as a liaison between clients and internal teams by sharing client feedback, value stories, and product insights with product, marketing, and sales.
  • Build trust by cultivating strong client relationships and positioning AlphaSense as a business partner rather than a vendor.
  • Allocate time effectively across high- and mid-touch accounts while serving as the on-the-ground presence for clients.

Requirements

  • 5+ years of experience managing and growing relationships within Fortune 1000 clients and/or financial services companies.
  • Strong ability to build rapport quickly with new people and develop three-dimensional client relationships.
  • Demonstrated success in internal and external relationship management with strong business acumen and effective process discipline.
  • Excellent oral, written, and presentation skills with the ability to communicate with analysts through C-level executives.
  • Ability to distill complex issues into clear, simple terms.
  • Natural intellectual curiosity with the ability to learn and adapt quickly.
  • Experience working in a fast-growing SaaS environment.
  • Preferred exposure to AI and/or research-based products.
  • Strong commitment to grit, work ethic, initiative, enthusiasm, and results.
  • At least 5 bullets about ideal candidate competencies and skills are requested in the posting.

Interested in this position?

Apply directly on the company website

Apply Now

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