Account Director, Corporate

1 hour, 39 minutes ago
Full-time
Senior
Customer and Technical Support
Alphasense

Alphasense

Alphasense is a global leader in providing high-quality gas sensors and air quality monitors to industrial OEMs. With over 25 years of experience, the company offers a wide range of innovative gas sensor technologies for various applications, including...

Industrial Conglomerates
51-250
Founded 1996

Description

  • Own and expand relationships with a portfolio of corporate clients, serving as the primary point of contact for a book of Fortune 1000 accounts.
  • Forecast and maximize retention across the book of business.
  • Drive adoption of AlphaSense solutions across additional business units and uncover new expansion opportunities.
  • Identify revenue at risk and take action to help prevent churn.
  • Collaborate with Account Executives to identify and advance growth opportunities.
  • Understand client organizations, including roles, responsibilities, projects, and performance metrics, to tailor engagement and messaging.
  • Cultivate relationships with users and key stakeholders so AlphaSense is viewed as a business partner rather than a vendor.
  • Lead business reviews with key stakeholders and support ongoing account strategy.
  • Plan and execute new user onboarding and training initiatives.
  • Provide proactive outreach, on-site presence, and in-person engagement such as floor walks and lunch-and-learns.
  • Advocate for the client within AlphaSense and for AlphaSense with the client.
  • Gather customer value stories and product feedback and share them internally with product, marketing, and sales teams.

Requirements

  • Experience managing and growing relationships within Fortune 1000 clients.
  • Strong relationship-building skills with the ability to develop instant rapport with new people.
  • Demonstrated success in internal and external relationship management.
  • Strong business acumen and familiarity with effective processes and tactics.
  • Intellectual curiosity and the ability to learn and adapt quickly.
  • Experience working in a rapidly growing SaaS environment and understanding of client engagement best practices in SaaS.
  • Excellent oral, written, and presentation communication skills.
  • Ability to communicate with both day-to-day users and C-level executives.
  • Ability to distill complex issues into simple terms.
  • Results-driven mindset with grit, work ethic, initiative, and enthusiasm.

Benefits

  • Base compensation range of $123,000 to $154,000 USD.
  • Performance-based bonus opportunity.
  • Equity compensation may be offered.
  • Generous benefits program.
  • US remote work arrangement with Eastern/Central time zone preference.

Interested in this position?

Apply directly on the company website

Apply Now

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