Senior Sales Engineer

11 hours, 29 minutes ago
Remote
Full-time
Senior
Software Development
Alpaca

Alpaca

Alpaca is a developer-first API for stock and crypto trading, offering easy-to-use APIs for building apps and trading algorithms.

Capital Markets
51-250
Founded 2015
$87M raised

Description

  • Provide technical support and relationship management for enterprise customers throughout the partner lifecycle.
  • Partner with Sales and Solutions teams on discovery, solution design, API consultations, demos, RFPs, and security questionnaires.
  • Guide enterprise customers through API integration, implementation, onboarding, and platform adoption.
  • Translate customer, regulatory, vendor, and partner requirements into clear specifications for Product and Engineering teams.
  • Serve as a technical and product expert on Alpaca’s platform for diverse stakeholders.
  • Coordinate with local compliance, operations teams, regulators, vendors, and partners.
  • Create sales enablement materials and documentation for new products and features.
  • Track product development timelines and support testing and rollout of new features.
  • Travel as needed to support customers and partners.

Requirements

  • Typically 5+ years supporting enterprise or B2B customers in technical sales engineering, solutions engineering, or a similar role.
  • Strong understanding of REST APIs, SDKs, and software integration workflows.
  • Hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
  • Fluency in Mandarin and sufficient English proficiency for global-team collaboration.
  • Ability to explain complex technical concepts clearly to nontechnical audiences.
  • Self-directed ability to manage multiple assignments and drive projects to completion with attention to detail.
  • Experience in fintech, capital markets, brokerage, financial APIs, broker-dealers, or securities firms (preferred).
  • Knowledge of brokerage, post-trade, settlement operations, and regulatory requirements (preferred).
  • Experience closing enterprise deals, using FIX, OpenAPI, ReadMe, Metabase, or technical documentation (preferred).
  • US securities qualifications such as SIE or Series 7 (preferred).

Benefits

  • Competitive salary and stock options.
  • Health benefits.
  • One-time $500 home-office setup allowance for new hires.
  • $150 monthly stipend through a Brex Card.

Interested in this position?

Apply directly on the company website

Apply Now

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