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Senior Technical Product Manager (Practice Nexus), Remote

3 weeks ago
United States
Full-time
Lead
Technical Product Manager
Product Management
Agile CRM Salesforce Scrum SQL
Apply Now
Aledade

Aledade

Aledade collaborates with independent practices, health centers, and clinics to establish and manage Accountable Care Organizations (ACOs) that prioritize primary care, enabling physicians to enhance patient care while maintaining their independence in...

Health Care Providers & Services
1K-5K
Founded 2014
$686M raised
View All Jobs 66

Description

  • Own the vision, roadmap, and execution for Practice Nexus and MyPractice across configuration, enrollment, eligibility, reporting, and EHR overlay activation.
  • Lead the Cloud Couch initiative and design end-to-end support and configuration experiences across internal platforms and practice users.
  • Partner with business owners to define problem statements, constraints, success metrics, and target outcomes.
  • Continuously improve live workflows by using metrics, qualitative feedback, and structured experimentation.
  • Work closely with Support, Operations, Engineering, Analytics, and other stakeholders to define workflows, user journeys, and data models.
  • Translate discovery work into solution hypotheses, scoped MVPs, detailed user stories, and measurable success criteria.
  • Develop short- and long-term roadmaps that phase delivery, iterations, and retirement of legacy workflows.
  • Align with tech leads and engineering managers on sequencing, scope, and architecture decisions.
  • Define and track success metrics and ensure data, reporting, monitoring, QA, rollout, and documentation support product decisions and releases.

Requirements

  • 8+ years of product management experience in technology, technology-enabled services, or SaaS.
  • At least part of that experience in a highly technical or platform-focused product role.
  • Demonstrated experience owning complex internal tools or platforms end-to-end from discovery through rollout and iteration.
  • Experience with the software development lifecycle and Agile/Scrum or similar development methodologies.
  • Proven ability to work across multiple domain areas while maintaining prioritization and stakeholder alignment.
  • Strong analytical skills with experience using product metrics, operational data, and primary research to inform decisions.
  • Excellent organizational and communication skills with the ability to synthesize complex technical and operational details into clear documentation and decision records.
  • Product development experience in healthcare technology, digital health, or technology-enabled healthcare services.
  • Basic understanding of healthcare administrative or clinical workflows, such as ambulatory practice operations, provider configuration, and eligibility/enrollment flows.
  • Preferred: prior experience with Cloud Couch or comparable Salesforce products, including configuration, workflow design, and integrations.
  • Preferred: experience with practice- or provider-facing healthcare tools such as practice portals, EHR overlays, configuration consoles, or program enrollment tools.
  • Preferred: intermediate understanding of EHR data integration, FHIR, and claims or other healthcare administrative/clinical datasets.
  • Preferred: comfort working with SQL and analytics tools to self-serve data and validate hypotheses.
  • Preferred: demonstrated success leading cross-functional initiatives across multiple product areas and stakeholder groups.
  • Preferred: experience designing and executing structured experiments such as workflow pilots, cohort rollouts, or limited-release features.
  • Preferred: ability to navigate ambiguity and manage competing priorities in complex environments.

Benefits

  • Flexible work schedules and remote work options for many roles.
  • Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
  • 21 days of PTO in the first year.
  • Two paid volunteer days and 11 paid holidays.
  • 12 weeks of paid parental leave for all new parents.
  • Six weeks of paid sabbatical after six years of service.
  • Educational Assistant Program and Clinical Employee Reimbursement Program.
  • 401(k) with up to 4% match and stock options.

Interested in this position?

Apply directly on the company website

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