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Senior Technical Product Manager

3 weeks, 5 days ago
Argentina
Full-time
Senior
Technical Product Manager
Software Development
Generative AI OAuth
Apply Now
ASAPP

ASAPP

ASAPP provides generative AI solutions for contact centers, automating interactions, boosting agent productivity, and enhancing customer experiences.

IT Services
251-1K
Founded 2014
$380M raised
View All Jobs 4

Description

  • Own the API Connections platform, manage the backlog of platform bets, and oversee commercial relationships with third-party providers.
  • Define and execute the roadmap for Agent-to-Agent (A2A) interoperability and MCP servers.
  • Lead the developer SDKs and ensure roadmap investments stay aligned with the underlying platform.
  • Manage telephony and platform integrations with customers’ CCaaS stacks, prioritizing disciplined execution over proliferation.
  • Own external product documentation at docs.asapp.com and drive a docs-first approach where documentation ships with features.
  • Set strategy and own the roadmap across multiple interconnected product areas, balancing customer commitments, tech debt, and platform bets.
  • Work directly with customers and account teams to prioritize and sequence delivery.
  • Establish metrics and telemetry so product outcomes are measurable and decisions are data-driven.
  • Maintain ruthless prioritization by actively managing and pruning the backlog.
  • Collaborate with engineering leads, customer teams, and executive stakeholders to keep product direction coherent.

Requirements

  • 5+ years of product management experience in enterprise B2B SaaS and native AI platforms.
  • Technical depth to engage credibly with engineers on API design, SDK architecture, integration patterns, and AI/ML tradeoffs.
  • Hands-on experience producing working prototypes and understanding production code.
  • Demonstrated ability to own a complex, multi-surface product area with minimal oversight.
  • Experience working directly with enterprise customers and delivery teams to translate pain points into a prioritized roadmap.
  • Comfort operating in ambiguity and structuring undefined problems before engineering does.
  • Track record of shipping features from discovery through delivery, including unglamorous execution work.
  • Experience with integration platform or developer experience products such as API gateways, SDKs, MCP/A2A protocols, webhooks, or OAuth flows (preferred).
  • Experience with voice or telephony products and CCaaS platforms (preferred).
  • Proven background in enterprise onboarding (preferred).
  • Ability to reason about AI/ML systems, including model behavior, latency tradeoffs, accuracy, and trust requirements (preferred).
  • Prior experience in a startup or fast-scaling environment where the role evolved over time (preferred).
  • Experience owning or improving developer-facing documentation such as API references, integration guides, and SDK docs (preferred).

Benefits

  • Competitive compensation.
  • Stock options.
  • Healthcare coverage for the family group.
  • Mac equipment.
  • USD 150 per month in flexible benefits.
  • 3 weeks of vacation.
  • English lessons.

Interested in this position?

Apply directly on the company website

Apply Now

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