Senior Account Manager

3 weeks, 6 days ago
Full-time
Senior
Customer and Technical Support
Alarm.com

Alarm.com

Alarm.com offers advanced smart security and monitoring systems that empower users to protect and manage their homes and businesses remotely through a comprehensive platform integrating various Internet of Things (IoT) devices.

Professional Services
1K-5K
Founded 2000

Description

  • Own partner-driven new-logo growth and expansion across assigned accounts, including pipeline creation, qualification, progression, and revenue outcomes.
  • Develop joint growth plans with Service Providers to activate partners and identify portfolio expansion opportunities.
  • Recruit, onboard, and enable new Service Providers in PointCentral’s target markets.
  • Lead business reviews, account planning, and partner performance discussions using data and productivity measures.
  • Accelerate opportunities through technical validation, pricing alignment, solution positioning, and value articulation.
  • Partner with Account Executives on enterprise opportunities and strategic expansions.
  • Triage, route, escalate, and coordinate resolution of revenue-impacting partner issues across internal teams.
  • Maintain accurate Salesforce records for opportunities, partner activity, account plans, contacts, timelines, and next steps.
  • Capture and share partner feedback on competition, objections, product gaps, implementation friction, and support needs.

Requirements

  • 5+ years of experience in channel sales, partner development, account growth, or enterprise sales within a partner-led model.
  • Bachelor’s degree required.
  • Willingness to travel up to 50% for partner meetings, joint selling, onboarding, business reviews, and industry events.
  • Experience in MDU, property management, proptech, or real estate technology preferred.
  • Ability to influence partners and internal teams without direct authority.
  • Strong communication skills with Service Provider leaders, ownership stakeholders, and customer decision-makers.
  • Strong analytical skills for interpreting performance data and managing partner productivity.
  • Proficiency with Salesforce and common sales productivity tools.
  • Ability to balance revenue ownership with structured partner support in a fast-paced environment.
  • Employment authorization sponsorship or other immigration support is unavailable.

Benefits

  • Medical plans with company subsidies and a company-contributed Health Savings Account.
  • 401(k) plan with employer match.
  • Paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave.
  • Company-paid disability and life insurance.
  • Collaborative, casual work environment with opportunities to work directly with executives.
  • Exposure to IoT, SaaS, M2M, smart home, video monitoring, and related technologies.

Interested in this position?

Apply directly on the company website

Apply Now

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