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Email Operations Team Manager

1 month ago
United States, Poland, Ukraine, Israel
Full-time
Senior
Email Marketing Manager
Marketing and Growth
Email Marketing Generative AI HubSpot
Apply Now
airSlate

airSlate

airSlate provides document workflow automation solutions with intuitive design, secure eSignatures, and customizable no-code Bots for streamlined business processes.

Professional Services
251-1K
Founded 2006
$182M raised
View All Jobs 12

Description

  • Own email-attributed revenue and define the channel’s contribution to lifetime value, retention, and expansion.
  • Develop email and push notification strategies aligned with product and marketing objectives.
  • Lead signal-driven churn-prevention and win-back programs.
  • Set and prioritize the email roadmap across three products, including program audits, gap analysis, and quick wins.
  • Define email’s role in multi-channel orchestration with in-product and other communication channels.
  • Translate behavioral signals, churn scores, and lifecycle stages into segmentation and program triggers.
  • Define data requirements, cohort logic, event triggers, and lifecycle KPIs with data engineering partners.
  • Own email attribution reporting and dashboards in collaboration with data teams.
  • Manage and develop three email marketing specialists while coordinating with email, data, demand generation, and product teams.
  • Maintain automated journeys across four products and ensure deliverability and list health at scale.

Requirements

  • 5+ years of experience in email, retention, or lifecycle marketing, preferably with B2C or B2B SaaS/subscription products at scale.
  • End-to-end ownership of email or lifecycle programs, including strategy, journey design, segmentation, and KPI management.
  • Understanding of attribution models, attribution windows, and attribution-model transitions.
  • Experience using behavioral data and predictive models for segmentation, such as churn scoring or lifecycle classification.
  • Hands-on experience with Braze, Klaviyo, Iterable, Marketo, HubSpot, or an equivalent platform.
  • Cross-functional collaboration experience with Product and Data Science teams.
  • Program-level strategic thinking beyond individual campaign execution.
  • Strong analytical skills and experience interpreting dashboards and data-warehouse-sourced data.
  • Understanding of email deliverability and list health for subscriber bases of 100K+ users.
  • Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent practical experience.
  • Upper-Intermediate (B2) or higher English proficiency.
  • Experience working in a multi-product or multi-brand environment is preferred.

Benefits

  • Flexible remote, hybrid, and in-office work options across multiple countries.
  • Competitive, locally aligned compensation with performance-based bonuses and stock options.
  • Professional development through courses, conferences, learning resources, and internal mobility.
  • Country-specific health coverage, wellness and fitness options, and quarterly company-wide Mental Health Days.
  • Family-friendly benefits, flexibility for parents, family days, a children’s club, and a pet-friendly culture.
  • Charitable giving support through the airSlate Care program.

Interested in this position?

Apply directly on the company website

Apply Now

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