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Head of Account Management

52 minutes ago
Australia, United States, Canada, United Kingdom, United Arab Emirates
Full-time
Lead
Account Manager
Sales and Business Development
Apply Now

AI Acquisition

AI Acquisition presents itself as an AI-powered growth platform and business consulting company that helps entrepreneurs build and grow AI-powered businesses. Its site describes the product as an operating system for business functions such as idea generation, web presence, lead generation, customer acquisition, sales, and client management, powered by agentic AI and multi-agent tools.

Business Consulting and Services
51-200
View All Jobs 11

Description

  • Design and own the account management operating model for onboarding, retention, expansion, and escalation at scale.
  • Build the playbooks, metrics, and systems that allow the function to run independently.
  • Define, track, and improve retention and expansion metrics on a weekly basis.
  • Hire, develop, and lead the account management team as the function grows.
  • Bridge the gap between sales, delivery, and clients through a structured process.
  • Carry a direct client load in the early phase while diagnosing what needs to be fixed or built.
  • Retain and grow $100K+ accounts through strong communication and commercial judgment.
  • Identify and close expansion opportunities within the existing client base.
  • Provide structured, actionable feedback to delivery to improve the product and service.
  • Report into senior leadership and own the outcomes of the function.

Requirements

  • 5+ years of experience in account management, client success, or CS leadership.
  • Experience building or rebuilding an account management or customer success function, not just running one.
  • Background in management consulting, B2B agency, high-growth info or coaching business, or SaaS.
  • Experience serving sophisticated buyers with $50K–$200K+ contract values.
  • Experience building or redesigning playbooks, escalation frameworks, and retention metrics.
  • Experience leading or growing a team, not just managing a book of accounts.
  • Proven ability to retain a high-value client through a difficult period.
  • Comfort making decisions quickly in ambiguity.
  • AI-native mindset with daily use of AI tools to improve workflows end to end.
  • Native or near-native written and spoken English.

Benefits

  • Competitive base salary of $20,000–$25,000 USD per month.
  • Performance bonus tied to retention and expansion outcomes.
  • Fully remote work from the US, UK, UAE, Canada, or Australia.
  • Full-time, stable role at a profitable bootstrapped company.
  • Direct access to senior leadership with experience scaling products past $100M in revenue.
  • Clear growth path into broader scope, a second product line, or a regional ops seat.
  • Opportunity to work with top-end clients and operators on high-stakes accounts.

Interested in this position?

Apply directly on the company website

Apply Now

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