RemoteLeaf Logo
Log in Sign up

Presales Solutions Architect - Observability

2 months, 2 weeks ago
India
Full-time
Senior
Sales Engineer
DevOps and Infrastructure
Ansible Datadog Elasticsearch Grafana Kibana Logstash Nagios New Relic PagerDuty Splunk Terraform
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 69

Description

  • Partner with the sales team in client meetings and pre-sales discussions.
  • Consult with customers and prospects to understand needs, pain points, and business outcomes.
  • Architect solutions independently and collaboratively across the AHEAD portfolio.
  • Demonstrate live product capabilities and prototype recommended solutions for customers.
  • Conduct business process and technical workshops, including enablement sessions.
  • Translate business challenges into technical requirements and deliverables with sales and delivery teams.
  • Provide technical expertise on observability, log analytics, SIEM, APM, and related architectures.
  • Develop documentation, pricing, and statements of work for customer engagements.
  • Develop and maintain an up-to-date demo lab with defined integrations.
  • Create enablement content and guidance for clients, sales, and marketing stakeholders.

Requirements

  • 2+ years of technical experience with full-stack observability platforms such as AppDynamics, Dynatrace, Datadog, Splunk, New Relic, Sumo Logic, Grafana Labs, Elastic, or similar tools.
  • 3+ years of experience with infrastructure-specific change management, configuration, and monitoring solutions such as LogicMonitor, SolarWinds, or Nagios.
  • 2+ years of technical experience with log management solutions such as Splunk Enterprise, Splunk Cloud, Sumo Logic, ElasticSearch/Logstash/Kibana, Dynatrace, Datadog, Loki/Grafana, or similar tools.
  • 5+ years of experience consulting for clients on technical solutions and supporting pre-sales and solution development.
  • Enterprise experience with cloud infrastructure, networking, system administration, automation, and advanced configuration management tools such as Terraform, Ansible, and vendor-specific control planes.
  • 2+ years of experience with telemetry collection agents/techniques and telemetry pipeline tools such as Cribl, Dynatrace OpenPipeline, Datadog Vector, or Grepr.
  • Experience in architecture leadership that integrates solutions across multiple vendors.
  • Ability to evaluate new technologies and provide internal training.
  • Ability to understand customer needs, define requirements, and design solutions.
  • Excellent written and verbal communication skills, strong presentation skills, and extensive experience with Visio and PowerPoint.
  • Technical leadership skills with a focus on quality and team output, plus a self-motivated working style.
  • Experience with event management systems such as ServiceNow Event Management, BigPanda, or PagerDuty AIOps is a plus.
  • Experience with Incident, Problem, and Change Management, Asset/Portfolio Management, and CMDB tools/processes is a plus.

Benefits

  • Remote full-time role based in India.
  • Opportunity to work in a multi-million-dollar lab with modern technologies.
  • Cross-department training and development opportunities.
  • Sponsorship for certifications and credentials for continued learning.
  • Inclusive culture and employee groups such as Moving Women AHEAD and RISE AHEAD.
  • Work for an equal opportunity employer that values diversity and belonging.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Oasis Security

Sales Engineering Team Lead - Northwest

Oasis Security 51-200 computer & network security

Oasis Security is hiring a Team Lead of Sales Engineering to build and scale its technical sales function while supporting enterprise customers during a period of rapid growth.

United States Full-time Lead Sales Engineer Sales Manager
14 hours, 58 minutes ago
MinIO

Senior Technical Marketing Engineer

MinIO 51-250 Internet Software & Services

MinIO is hiring a Senior Technical Marketing Engineer to create and validate the technical evidence, demos, and content that help enterprise AI and analytics buyers evaluate its object storage platform.

United States Full-time Senior Sales Engineer
Kubernetes Linux
14 hours, 58 minutes ago
Fictiv

Solutions Engineer (Manufacturing) - US Shift

Fictiv 251-1K Industrial Conglomerates

MISUMI Americas is hiring a Solution Engineering professional to bridge customer requirements and manufacturing capabilities by producing accurate quotes and technical guidance for complex parts.

India Full-time Mid Level Solutions Engineer
Assembly
14 hours, 58 minutes ago
Oasis Security

Sales Engineering Team Lead - Southwest

Oasis Security 51-200 computer & network security

Oasis Security is hiring a Team Lead of Sales Engineering to build and scale its technical sales function, lead a growing team of Solution Engineers, and support major enterprise accounts during a period of hyper-growth.

United States Full-time Senior Sales Engineer Sales Manager
14 hours, 58 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers