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Forward Deployed Engineer - AI Solutions

3 weeks ago
United States
Full-time
Mid Level
AI Engineer
Software Development
CRM ERP Python
Apply Now
Agiloft

Agiloft

Agiloft is a global leader in Contract Lifecycle Management (CLM) software, automating processes, reducing risk, and driving revenue for over 3 million users worldwide.

Capital Markets
51-250
Founded 1990
$45M raised
View All Jobs 20

Description

  • Partner with enterprise customers to identify opportunities, unmet needs, and candidate use cases for AI-enabled solutions.
  • Translate loosely defined business requirements into actionable technical solutions within the Agiloft platform.
  • Design, configure, and deploy AI-enabled workflows using Agiloft Screens and PromptLab.
  • Embed AI capabilities into operational workflows and validate outputs for reliability and business fit.
  • Diagnose and resolve workflow, configuration, API, and integration issues in customer environments.
  • Decide when to guide customers through solutions versus implementing on their behalf to accelerate outcomes.
  • Train customer administrators and superusers on implementations and best practices.
  • Document implementation patterns, playbooks, and lessons learned for internal and customer use.
  • Collaborate with Customer Success, Professional Services, and Product teams to improve deployments and adoption.
  • Surface recurring blockers, use cases, and product feedback to inform scale and future product direction.

Requirements

  • 3–6 years of experience implementing or configuring enterprise SaaS platforms.
  • Experience working with LLM tooling and prompt engineering in applied environments.
  • API and integration experience in production environments.
  • Ability to translate business requirements into technical architecture.
  • Strong client-facing communication skills with both technical and business stakeholders.
  • Comfort working independently in a fully remote environment.
  • Working knowledge of Python or another commonly used programming language is preferred.
  • Familiarity with RAG (Retrieval-Augmented Generation) architectures is preferred.
  • Experience integrating SaaS platforms with CRM, ERP, or document management systems is preferred.
  • Experience with workflow automation or process automation platforms, legal tech and CLM experience, regulated industries, change management frameworks, and enterprise integrations is highly valued.

Benefits

  • Medical, dental, and vision insurance.
  • Short-term and long-term disability coverage.
  • Life insurance, AD&D, and supplemental life insurance for employee, spouse, and child.
  • Health care and dependent care Flexible Spending Accounts.
  • 401(k) with company match.
  • Flexible vacation / paid time off for eligible salaried employees.
  • Paid parental leave.
  • Voluntary benefits including pet insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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