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Technical Program Manager

3 weeks ago
United States
Full-time
Mid Level
Program Manager
Project and Program Management
Agile ERP OAuth OpenID Connect Power BI REST API SQL Tableau
Apply Now
Aerostrat Software

Aerostrat Software

Aerostrat Software offers a unique software program that streamlines the management of heavy maintenance programs for airlines and maintenance, repair, and overhaul (MRO) providers, enhancing cost transparency and operational efficiency.

Household Durables
1-10
Founded 2015
View All Jobs 4

Description

  • Become a subject matter expert in Aerros and aircraft maintenance planning.
  • Develop a deep understanding of the technical landscape, including database structure, API offerings, and customer integrations.
  • Work directly with customers to explain and support Reporting and API offerings.
  • Build and maintain internal usage analytics dashboards using Posthog, PowerBI, SQL, and other analytics tools.
  • Architect technical solutions for customer requirements and implementation or integration projects.
  • Project manage customer-facing non-agile technical projects from start to finish.
  • Coordinate with other technology providers to build and support integrations.
  • Improve processes by creating playbooks, documenting SOPs, and expanding customer-facing documentation.
  • Support the customer success team to help deliver top-tier customer support.

Requirements

  • Bachelor’s degree in MIS, BCIS, CS, or a similar discipline.
  • 3+ years of experience as an analyst supporting software or IT organizations.
  • 3+ years of experience managing projects.
  • Intermediate experience with SQL and BI tools such as Tableau or Power BI.
  • Intermediate Excel skills, including pivot tables, charts, multiple criteria lookups, nested logical statements, and data cleansing.
  • Baseline understanding of RESTful APIs and how to use them.
  • Baseline understanding of ETL/ELT workflows, databases, and data warehouses.
  • Baseline understanding of SSO, including SAML 2.0, OIDC, and OAuth.
  • Experience eliciting requirements directly from end users and IT representatives.
  • Effective cross-company and customer communication skills.
  • Experience working directly with or within airline IT teams or aviation IT systems.
  • Experience with Aerros or common airline ERP systems such as Trax, IFS, AMOS, or Ramco.
  • Experience as a maintenance planner or multiple years working in airline maintenance.
  • PMP certification or experience managing projects from conception to completion.
  • Experience developing simple applications in any programming language.
  • Experience implementing vendor solutions as either the customer or vendor.
  • Intermediate SQL skills, including complex queries, subqueries, pivots, cursors, and temp tables.

Benefits

  • Salary range of $100,000 to $160,000 per year.
  • Fully remote work with flexible hours.
  • Unlimited PTO plus 11 holidays per year.
  • Multiple health insurance options, with possible HSA employer contributions.
  • 401(k) with matching.
  • Flexperks for work-from-home expenses, cell phone, and internet.
  • Travel rewards through the corporate travel provider.
  • Annual team retreats.

Interested in this position?

Apply directly on the company website

Apply Now

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