HCM & Payroll Account Specialist

8 hours, 30 minutes ago
Full-time
Senior
Customer and Technical Support

A.E. Perkins

A.E. Perkins describes itself as a long-term builder and investor in businesses focused on sustainable growth and capital preservation, with core expertise in healthcare payments and benefits technology and additional interests in real estate, consumer products, and emerging payments.

Healthcare payments and benefits technology
201-500

Description

  • Serve as the primary contact for assigned Workforce Go! clients and maintain strong client relationships.
  • Administer payroll, time and labor management, and HR products and services.
  • Process payroll accurately and on time for every pay period.
  • Manage tax calculations and tax account administration as needed.
  • Provide subject matter expertise on payroll, HR, accounting, tax, money movement, and product integrations.
  • Follow applicable internal and external compliance requirements while protecting confidential client information.
  • Analyze client challenges, recommend solutions, and participate in special projects.
  • Recommend and help develop procedures and policies that improve team efficiency and effectiveness.

Requirements

  • Bachelor’s degree in a related field or equivalent professional experience.
  • At least 5 years of experience in payroll or human resources outsourcing.
  • Experience in client service or relationship management.
  • Strong working knowledge of payroll and HR outsourcing, including compliance requirements.
  • Excellent written and verbal English communication skills and professional email etiquette.
  • Ability to manage multiple priorities independently and consistently meet deadlines.
  • Analytical and problem-solving skills, including interpreting information, testing solutions, and communicating findings.
  • Strong client-service skills, including handling difficult situations and maintaining client satisfaction.
  • Proficiency with Google and other business software and web-based applications.
  • CPP or FPC certification preferred.

Benefits

  • Annual salary of $45,000–$55,000 plus potential bonus of up to 10% of annual salary.
  • Remote work after two weeks of in-person training at the Carrollton, TX office.
  • Medical, dental, and vision insurance.
  • 401(k) matching, flexible spending accounts, and health savings accounts.
  • Disability, life, employee assistance, legal, and identity protection programs.
  • Tuition reimbursement and commuter reimbursement plan.
  • Wellness membership, telehealth, and mental health application.
  • Employee engagement activities and other workplace events.

Interested in this position?

Apply directly on the company website

Apply Now

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