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AI Operations Manager

5 days, 21 hours ago
United States
Full-time
Lead
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
NetSuite Salesforce
Apply Now
Achievers

Achievers

Achievers provides award-winning employee recognition software and engagement platforms that align company and employee values to drive business success globally.

Professional Services
251-1K
Founded 2002
$50M raised
View All Jobs 4

Description

  • Own the AI revenue roadmap from use case discovery through build, deployment, adoption, and impact measurement.
  • Design, deploy, and manage revenue-generating AI agents.
  • Architect and automate workflows that eliminate manual go-to-market tasks across AEs, SCs, SDRs, BDRs, and CSMs.
  • Evaluate and implement customer-facing tools, replacing underused capabilities with higher-impact alternatives.
  • Manage AI agents with defined scope, performance metrics, and ongoing tuning, treating them like employees.
  • Report on revenue impact, time saved, pipeline influenced, and adoption for each deployed agent.
  • Establish responsible AI guardrails, including data access, privacy, prompt/output review, and human-in-the-loop checkpoints.
  • Partner with RevOps, Marketing, Sales, and Customer Success leadership on AI initiatives.
  • Potentially manage a group of agent operators over time.

Requirements

  • Education in analytics and software development.
  • Experience in the technology industry is required.
  • Proven track record designing and deploying AI-powered agent workflows for revenue or sales operations.
  • Hands-on experience with AI tools and orchestration frameworks.
  • Deep familiarity with the modern sales tech stack as both a user and an integrator.
  • Ability to bridge technical depth with business context and communicate clearly to frontline sellers and executive stakeholders.
  • Prior quota-carrying IC experience such as AE or SE is a nice-to-have.
  • Must abide by Achievers Generative AI Usage Policy and related policies.
  • Experience working in a hybrid-first environment is implied by the company setup in Toronto.
  • Qualified candidates must complete interviews directly with the hiring manager and an HR team member, in person or over Zoom.

Benefits

  • Remote U.S. full-time permanent role.
  • Hybrid-first company culture with an option to collaborate from the Toronto Liberty Village office.
  • Inclusive, diverse, and equitable workplace.
  • Connection, security, and community-focused work environment.
  • Opportunity to work on disruptive technology rooted in science, research, and data.
  • Recognition for technical excellence and workplace culture.
  • Accessible recruitment process with accommodations available for interviews.

Interested in this position?

Apply directly on the company website

Apply Now

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