Enterprise Sales Engineer

7 hours, 21 minutes ago
Full-time
Senior
Customer and Technical Support
Abnormal AI

Abnormal AI

Abnormal AI provides advanced email security solutions designed to block malicious email attacks, including credential phishing, business email compromise, and account takeover.

Internet Software & Services
Founded 2018

Description

  • Serve as the primary technical contact and trusted advisor for enterprise customers throughout the sales cycle.
  • Lead architecture-level technical discussions with security, email, identity, infrastructure, and compliance stakeholders.
  • Conduct in-person and remote product demonstrations for enterprise prospects.
  • Own Proof of Value (POV) programs, including defining success criteria and driving outcomes.
  • Run technical discovery to uncover customer risks, pain points, requirements, and strategic objectives.
  • Research technical and competitive landscapes to address customer questions and objections.
  • Articulate the technical and business value of Abnormal AI’s platform to senior stakeholders.
  • Explain why legacy secure email gateways fail against social engineering and identity-based attacks.
  • Educate sales executives and partners on Abnormal AI’s products, platform, and security posture.
  • Drive customer satisfaction and successful enterprise outcomes through to close.

Requirements

  • 5+ years of Sales Engineering experience or relevant industry experience.
  • Demonstrated ability to lead technical discovery and architecture discussions with security, infrastructure, identity, and compliance teams.
  • Strong technical presentation and communication skills, both verbal and written.
  • Ability to understand the big picture, uncover complex business challenges, and architect solutions to customer needs.
  • Ability to work independently in a fast-paced, high-impact enterprise sales environment.
  • Positive attitude, strong customer focus, and a high sense of ownership over customer results.
  • Solid technical understanding of SaaS security models, including multi-tenant cloud environments.
  • Working knowledge of DNS, TCP/IP, TLS, and enterprise networking concepts as they relate to email and SaaS security.
  • Experience with enterprise email security platforms such as Proofpoint, Mimecast, Cisco, or Barracuda, preferred.
  • Hands-on experience with Microsoft Exchange Online / Microsoft 365 or Google Workspace, preferred.
  • Working knowledge of SMTP mail flow, MX records, mail routing, SPF, DKIM, DMARC, and common failure modes, preferred.
  • Strong understanding of cloud SaaS infrastructure and identity services such as Azure AD, Entra ID, or Google Identity, preferred.
  • Experience integrating SaaS platforms via OAuth and REST APIs, preferred.
  • Familiarity with SIEM platforms such as Splunk or Sentinel and SOC workflows, preferred.
  • Security certifications such as CISSP, CEH, or equivalent, preferred.

Benefits

  • Base salary range of $154,700 to $182,000 USD.
  • Eligibility for bonus or incentive compensation.
  • Equity eligibility.
  • Comprehensive benefits package.
  • Equal opportunity employer status with consideration for qualified applicants regardless of protected characteristics.

Interested in this position?

Apply directly on the company website

Apply Now

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