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Solution Deployment Manager

3 weeks, 6 days ago
Germany
Full-time
Mid Level
Implementation Consultant
Project and Program Management
Trello
Apply Now
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
251-1K
Founded 2010
$243M raised
View All Jobs 37

Description

  • Manage all phases of the implementation lifecycle from sales turnover and kick-off through handover to support.
  • Work cross-functionally with Sales, Product, and Customer Success to understand client use cases and requirements.
  • Translate client requirements into platform setup, configuration, and architecture for 360Learning deployments.
  • Drive project management across multiple customer implementations and ensure successful deployment outcomes.
  • Lead functional and technical workshops to support client customization and platform structuring.
  • Facilitate integrations with flat files, APIs, SSO, and third-party applications.
  • Provide technical guidance, troubleshooting, and support for client deployment issues.
  • Follow customer portfolios לאורך their contract to increase product adoption and deliver complementary solutions such as platform audits.
  • Develop repeatable and scalable processes to improve project quality and delivery.
  • Contribute to the knowledge base and work with the partner ecosystem to strengthen client services.

Requirements

  • Minimum 4 years of professional consulting experience, preferably in a customer-facing role.
  • Experience in technical consulting, technical account management, technical project management, implementation project management, or pre-sales consulting is preferred.
  • Previous deployment experience with SaaS products, ideally in HR-related environments.
  • Strong project management skills and experience managing multiple priorities across customer implementations.
  • Understanding of APIs, SSO configuration, and troubleshooting.
  • Solution-oriented, client-first mindset.
  • Ability to adapt communication style to both highly technical and non-technical stakeholders.
  • Organized, structured, rational, and analytical approach to work.
  • Native German proficiency.
  • Very good English proficiency (B2 level).
  • Enthusiasm for the company culture and ways of working.

Benefits

  • Base salary plus a variable component and equity.
  • Work-from-home perks.
  • Medical insurance.
  • 1 month of parental leave for the second parent.
  • Flexible hours.
  • Fully remote work possible anywhere in Germany.
  • Access to active employee resource groups, including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
  • A culture and operating framework focused on impact, learning, and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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