Senior Manager, Global Technology Practices

8 hours, 20 minutes ago
Full-time
Lead
Project and Program Management
Zscaler

Zscaler

Zscaler is a cybersecurity pioneer providing industry-leading CASB and SASE solutions, revolutionizing internet security with a cloud-based platform that protects users worldwide.

Internet Software & Services
1K-5K
Founded 2007

Description

  • Lead and develop a globally distributed team of Practice Architects and Senior Practice Architects, including direction, line management, and growth planning.
  • Own the Plan, Design, and Implement (PDI) phases of the PDIOO lifecycle for complex customer engagements.
  • Ensure delivery engagements are technically rigorous, well structured, and executed to quality standards.
  • Own the creation and lifecycle of practice content, including playbooks, solution guides, reference architectures, and enablement materials.
  • Maintain deep knowledge of the product portfolio and zero trust architecture to engage credibly with internal and cross-functional stakeholders.
  • Serve as the primary interface between the Global Technology Practices team and PS Leadership, PS Consultants, and CSE Leaders.
  • Manage cross-functional dependencies across Professional Services and Customer Success Engineering.
  • Drive utilization through direct project delivery while scaling Professional Services capability through practice development.

Requirements

  • Proven experience building and leading globally distributed teams of technical architects or professional services consultants.
  • Deep technical capability in zero trust architecture and enterprise-scale technology deployments.
  • Demonstrated success balancing direct project delivery with practice content creation.
  • Exceptional cross-functional collaboration and stakeholder management skills.
  • Ability to hold teams accountable for commitments.
  • Prior experience managing technical delivery practices within a high-growth SaaS or cybersecurity environment (preferred).
  • Track record of designing and launching global enablement programs that measurably improve field delivery quality (preferred).

Benefits

  • Various health plans.
  • Time off plans for vacation and sick time.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks.
  • Inclusive benefits for employees and their families.
  • Hybrid working model with more details available through Zscaler's candidate resource hub.

Interested in this position?

Apply directly on the company website

Apply Now

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