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AI Change Management Lead

1 hour, 50 minutes ago
United States
Full-time
Senior
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
Apply Now
ActivTrak

ActivTrak

ActivTrak provides free workforce analytics software for productivity management, empowering teams with insights to optimize productivity and ensure compliance.

Professional Services
51-250
Founded 1995
$70M raised
View All Jobs 5

Description

  • Own the AI adoption roadmap and align change and enablement plans with AI solution delivery.
  • Define, track, and report adoption metrics such as active usage, time-to-proficiency, and self-serve rate.
  • Identify adoption risks before and during rollout and recommend mitigation options.
  • Design and deliver training programs for AI tools and workflows through live sessions, async content, guides, and peer learning.
  • Build and maintain a centralized AI use case library with proven workflows, prompt templates, and best practices.
  • Develop plain-language guidance that translates technical AI capabilities into actionable employee resources.
  • Run regular enablement touchpoints with department leads and power users to embed AI habits into existing workflows.
  • Support AI steering meetings by managing logistics, preparing materials, capturing decisions, and driving follow-through.
  • Facilitate department-level AI onboarding and working sessions independently.
  • Own internal AI communications including launch announcements, Slack updates, newsletters, and leadership briefings.
  • Create and manage employee feedback channels and synthesize input into actionable insights.
  • Partner on communicating AI governance policies and acceptable use guidelines across the organization.
  • Develop training and reference materials covering data privacy, compliance expectations, and responsible AI use.
  • Track governance-related feedback and questions to identify where policy clarification or reinforcement is needed.

Requirements

  • 5 years of experience in learning and development, organizational change management, sales enablement, revenue operations, or a closely related field.
  • Demonstrated track record of building structured change and enablement programs from scratch.
  • Hands-on experience with modern AI tools such as Claude, ChatGPT, Microsoft Copilot, or similar.
  • Experience facilitating meetings and working sessions with cross-functional stakeholders.
  • Strong written communication skills across Slack updates, launch announcements, training guides, and executive briefings.
  • Experience using data to measure and improve adoption outcomes.
  • High empathy for employees who are skeptical of or overwhelmed by new technology.
  • Comfort working in a SaaS environment with cross-functional stakeholders across sales, operations, and business functions.
  • Collaborative, low-ego working style with comfort operating without the spotlight.
  • Active learner who stays current on AI tools and change management best practices.

Benefits

  • Competitive compensation and benefits.
  • Remote position within the U.S.
  • Minimal travel.
  • Limited physical demands.
  • Opportunity to build meaningful work at a work intelligence company.
  • Inclusive, equal opportunity employer culture.

Interested in this position?

Apply directly on the company website

Apply Now

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